Senior Logistics & Warehouse Operations Leader

450 FunxionO - A Division of Adcorp Contract; Johannesburg; On-site; ZAR 600,000 - 900,000; Part time

Job summary

450 FunxionO, a division of Adcorp Contract, is seeking an Operations Manager in Johannesburg to deliver outcomes-based solutions, optimize processes and drive continuous improvement across outsourced warehousing and logistics operations.

You will lead performance management, workforce planning, and service delivery, align with SLAs, and partner with Sales on new client solutions while mentoring a high-performing team.

Qualifications

• Min 5-8 years’ experience in a management role within Warehousing, Logistics and / or Container Depot environment.
• Warehouse and / or Logistics industry experience essential.
• Exposure to unionised environments would be an advantage.
• IR / HR and people management experience advantageous.

Responsibilities

• Ensure effective operational delivery of client solutions in line with agreed commercial offerings, SLAs, SOPs and client requirements.
• Drive operational strategies and improvement initiatives to enhance efficiency, productivity, service quality and overall performance.
• Establish and monitor operational scorecards, dashboards and KPIs to identify trends, risks and performance gaps and drive corrective action.
• Oversee operational planning, scheduling, resource allocation and quality standards to ensure achievement of client requirements and service levels.
• Ensure operational compliance with key processes, including payroll, employee records and reporting requirements, and oversee the resolution of escalated matters.
• Provide regular operational reporting to the Business Unit Manager, highlighting contract performance, key risks, trends and areas requiring intervention.
• Manage the financial performance and profitability of client operations in line with agreed commercial targets.
• Oversee client costings and provide operational input into annual pricing reviews, negotiations and financial forecasts.
• Monitor key financial and operational indicators, including GP%, billing accuracy, sundry billing, sick leave and FRL.
• Monitor debtor performance and ensure outstanding or escalated account queries are resolved in collaboration with Accounts Receivable and clients.
• Manage key operational costs, including PPE, transport, training and other service delivery expenditure, and drive opportunities to improve cost efficiency and profitability.
• Ensure workforce requirements, recruitment and selection are aligned with client operational requirements, approved resource plans and service levels.
• Oversee recruitment requisitions and monitor resourcing performance against agreed fill rates, quality standards and operational timelines.
• Ensure appropriate skills matching between employees, client requirements, projects and operating locations.
• Ensure employee onboarding and induction requirements are completed effectively and in accordance with agreed standards.
• Monitor workforce capacity and proactively address emerging resourcing requirements.

Skills

Management experience

People management

Performance management

Education

Tertiary qualification

Job description

450 FunxionO, a division of Adcorp Contract, is seeking an Operations Manager in Johannesburg to deliver outcomes-based solutions, optimize processes and drive continuous improvement across outsourced warehousing and logistics operations.

You will lead performance management, workforce planning, and service delivery, align with SLAs, and partner with Sales on new client solutions while mentoring a high-performing team.