Senior Key Accounts Manager

Time Personnel; Cape Town; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Time Personnel in Cape Town is seeking a Senior Key Accounts Manager to lead high-value FMCG accounts within a dynamic logistics environment. You will own commercial performance, contracts, budgeting and client relationships, aligning services with KPIs and driving long-term value.

The role requires a degree or relevant qualification, 5–10 years in operations/logistics, advanced budgeting and ABC costing, and strong Excel/PowerPoint skills. Travel may be required and Transport is essential.

Qualifications

• Grade 12 / Matric qualification.
• 5–10 years experience in operations, logistics or related field.
• Relevant tertiary qualification or degree.
• Proficient in Microsoft Excel and PowerPoint.
• Strong leadership and communication abilities.

Responsibilities

• Lead annual review and renewal of client contracts, addressing all requirements.
• Prepare, manage and review budgets tailored to client needs.
• Serve as main contact between client and Consumer business.
• Build and maintain effective client relationships with service levels met.
• Plan monthly performance meetings and client reviews.
• Monitor costs and ensure alignment with cost-to-serve models.
• Identify cost-saving opportunities and operational efficiencies.
• Oversee contract amendments and financial reconciliations.
• Evaluate and negotiate contractual terms with clients.
• Identify new business opportunities and contribute to growth.

Skills

Budgeting

ABC Costing

Excel

PowerPoint

Leadership

Client relationships

Education

Degree or tertiary qualification

Job description

Senior Key Accounts Manager required in Cape Town.

Are you a commercially driven Key Account Manager who thrives on building strong client relationships and delivering operational excellence?

This is an exciting opportunity to manage high-value FMCG accounts within a dynamic logistics environment, taking ownership of commercial performance, contract management, budgeting, and client relationships.

You will work closely with key stakeholders to drive efficiency, deliver against KPIs, identify cost-saving opportunities, and create long-term value for both the client and the business.

Requirements:

• Grade 12 / Matric qualification
• Practical experience with advanced budgeting and ABC costing
• Relevant tertiary qualification or degree
• Between 5 and 10 years’ experience in operations, logistics, or a related field
• Strong understanding of supply chain operations and processes
• Demonstrated ability to manage changing business requirements and priorities
• Proficient in Microsoft Excel and PowerPoint
• Excellent verbal and written communication abilities
• Strong leadership, relationship-building, and people management skills
• Ability and willingness to travel when required
• Valid own transport is essential

Duties and Responsibilities:

• Lead the annual review and renewal of client contracts, ensuring all requirements are addressed.
• Prepare, manage, and regularly review budgets tailored to individual client requirements.
• Serve as the main point of contact between the client and the Consumer business.
• Build and maintain effective client relationships while ensuring agreed service levels are met.
• Plan and facilitate regular monthly performance meetings and client reviews.
• Ensure operational costs remain aligned with established cost-to-serve models.
• Assist with the implementation and integration of newly acquired client accounts.
• Review and authorise monthly invoices in accordance with contractual agreements.
• Identify opportunities to reduce costs, improve productivity, and increase operational efficiency.
• Monitor financial performance, including P&L results, against agreed KPIs and targets.
• Work collaboratively with clients to identify and deliver opportunities for joint value creation.
• Oversee contract amendments, financial adjustments, and reconciliation or true-up activities.
• Evaluate, review, and negotiate contractual terms with existing and prospective clients.
• Identify potential new business opportunities and contribute to client acquisition and growth.