Senior Infrastructure & Service Delivery Lead

RMB Nigeria Limited; Johannesburg; On-site; ZAR 514,000 - 695,000; Full time

Job summary

RMB Nigeria Limited in Johannesburg is seeking an experienced Infrastructure Manager to drive service integration and ensure stable, secure IT environments. You will manage SLAs, coordinate outsourced partners and internal teams, and oversee asset registers and backup processes.

The role requires leadership of the infrastructure function, governance, risk management, and regular reporting to the Head of Infrastructure and Service Management. This is a full-time position in a dynamic environment.

Qualifications

• 5+ years of infrastructure management experience with at least 5 years in a management role.
• Relevant IT and/or business qualification.
• Enterprise infrastructure peripherals, LAN/WAN knowledge, IT protocols.

Responsibilities

• Manage service delivery to SLAs and continuous service improvement of RMB’s infrastructures.
• Ensure stability, security and availability of RMB’s infrastructure environments.
• Management of outsourced partners and internal support teams.
• Control and manage all services, components and configurations; maintain asset registers.
• Provide monthly reports on environment risk, security and operations.

Skills

Infrastructure management

Vendor management

IT governance

Security awareness

Job description

RMB Nigeria Limited in Johannesburg is seeking an experienced Infrastructure Manager to drive service integration and ensure stable, secure IT environments. You will manage SLAs, coordinate outsourced partners and internal teams, and oversee asset registers and backup processes.

The role requires leadership of the infrastructure function, governance, risk management, and regular reporting to the Head of Infrastructure and Service Management. This is a full-time position in a dynamic environment.