Our client is seeking an experienced, hands-on Senior HR Specialist to provide strategic and operational HR support across a dynamic business environment.
The successful candidate will be a trusted advisor to management, with particular expertise in Employee Relations, HR compliance, policy development and the full employee lifecycle. This role requires an independent, solutions-driven HR professional who can balance business priorities with sound judgement, fairness and legal compliance.
Key Responsibilities
Employee & Industrial Relations
- Independently manage disciplinary matters, grievances, poor performance, incapacity, absenteeism and workplace conflict.
- Conduct workplace investigations, prepare documentation and coordinate disciplinary hearings.
- Represent or support the employer in CCMA conciliation and arbitration proceedings.
- Advise management on labour legislation, employee relations risks and appropriate corrective action.
- Identify recurring employee relations trends and implement preventative measures.
HR Advisory & Employee Lifecycle
- Provide practical HR guidance and support to managers and employees.
- Oversee onboarding, probation, performance management, employee changes and offboarding.
- Support management with performance improvement plans, employee development and engagement initiatives.
- Drive consistent and fair HR practices across the business.
HR Policies, Governance & Compliance
- Develop, review and implement HR policies, procedures, SOPs and management guidelines.
- Ensure compliance with relevant South African labour legislation and statutory requirements.
- Coordinate HR-related audits, Employment Equity, Occupational Health and Safety and other applicable compliance activities.
- Maintain HR governance frameworks, compliance calendars and supporting documentation.
HR Reporting & Analytics
- Maintain and analyse HR reports, dashboards and employee data.
- Monitor employee relations trends, turnover, probation, engagement and compliance.
- Identify risks and improvement opportunities and provide actionable recommendations to management.
Talent Acquisition & Selection
- Support recruitment and selection processes, including structured competency-based interviews.
- Develop interview guides, assessment criteria and selection tools.
- Partner with hiring managers to ensure effective recruitment decisions and alignment with business requirements.
Qualifications & Experience
- Relevant tertiary qualification in Human Resources, Industrial Psychology, Labour Law or a related field.
- Approximately 5–7 years' progressive HR experience, with strong generalist exposure.
- Proven experience independently managing complex Employee and Industrial Relations matters.
- Strong working knowledge of South African labour legislation, disciplinary processes and CCMA proceedings.
- Experience developing and implementing HR policies, procedures and compliance frameworks.
- Demonstrated ability to advise and influence managers at different organisational levels.
- Experience in HR reporting, analytics and employee engagement.
- Strong Microsoft 365 proficiency, particularly Excel, Word, PowerPoint and Teams.
- Experience with Power BI, HR information systems, AI tools or multi-entity environments will be advantageous.
Key Competencies
- Sound judgement and strong problem-solving skills.
- High emotional intelligence, discretion and professionalism.
- Excellent communication, interpersonal and stakeholder management skills.
- Ability to work independently, take ownership and manage competing priorities.
- Strong attention to detail, organisational skills and follow-through.
- A practical, proactive and solutions-oriented approach.
Additional Requirements
- Valid driver's licence and own reliable transport.
- Based in Cape Town.
- Willingness to travel between offices and occasionally to other regions.
- Hybrid working arrangement, with three days per week in on of the offices in Cape Town.