Senior Functional Analyst — Agile & Telco Focus

Boardroom Appointments; Cape Town; On-site; ZAR 480,000 - 720,000; Full time

Job summary

Boardroom Appointments seeks a Business/Functional Analyst to document requirements, write user stories, and create use cases to support business processes. You will facilitate workshops, resolve conflicts, and ensure clear communication across the development team.

The role requires 5+ years in business/functional analysis, a Bachelor's degree, and experience with agile methodologies. Telco exposure is preferred, with an emphasis on collaboration and continuous improvement.

Qualifications

• Bachelor's degree in Business or related field.
• 5+ years of experience in Business/Functional Analysis or a related field.
• Experience following an agile methodology.
• Exceptional analytical and conceptual thinking skills.
• Telco experience preferred.

Responsibilities

• Create detailed requirement documentation, user stories, use cases and process flows diagrams.
• Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions.
• Foster a collaborative and high performing team environment, promoting transparency, trust, and open communication.
• Review business requirements specification and high technical design specifications.
• Create and oversee business and functional requirements specifications (FRS) in support of business processes.
• Communicates closely with developers to clarify functional requirements and address any questions or issues.
• Support the development team in achieving their goals, providing guidance on best practices and Agile principles.
• Collaborates with testing teams to define test cases based on functional requirements.
• Encourage a culture of learning, adaptability, and innovation within the team.
• Collaborate with stakeholders to elicit, document, and prioritise requirements, user stories, and acceptance criteria.
• Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities.
• Analyse and prioritise requirements, ensuring they are clear, concise, and aligned with business goals.

Skills

Analytical thinking

Conceptual thinking

Agile methodologies

Telco experience

Education

Bachelor's degree in Business or related field

Job description

Boardroom Appointments seeks a Business/Functional Analyst to document requirements, write user stories, and create use cases to support business processes. You will facilitate workshops, resolve conflicts, and ensure clear communication across the development team.

The role requires 5+ years in business/functional analysis, a Bachelor's degree, and experience with agile methodologies. Telco exposure is preferred, with an emphasis on collaboration and continuous improvement.