Senior Field Service Technician: Water & Wastewater Systems

Xylem

Kempton Park

On-site

ZAR 480,000 - 620,000

Full time

6 days ago

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Job summary

Xylem is a Fortune 500 global water solutions company, driving sustainable impact through innovative water technology. We seek an Elite/Lead Field Service Technician to perform field service activities, troubleshoot advanced systems, and train customers on DAF equipment.

The role requires 5–7 years of technical field experience, ability to work with mechanical, electrical, and diesel systems, and willingness to travel (20%–80%). Join a global team dedicated to safe practices and customer success.

Qualifications

5–7 years of technical field service experience.
Experience with DAF or wastewater equipment preferred.
Ability to obtain customer clearances.
Proficient with Microsoft Office and smart devices.
Strong customer service background.

Responsibilities

Create and maintain a safe working environment.
Perform field service at customer sites in a safe and efficient manner.
Troubleshoot mechanical and electrical issues on complex systems.
Understand installation procedures for wastewater equipment, specifically DAF.
Teach and train customers on DAF and related equipment.
Coordinate with team and escalate issues when needed.

Skills

Electrical

Mechanical

Diesel

Troubleshooting

Customer service

PLC basics

Education

National Diploma in Water Care, Wastewater Treatment, Environmental Technology, Chemical Engineering Technology, Mechanical Engineering, Electrical Engineering, or Mechatronics