Lead Field Service Technician – Water & Wastewater

Talentsphere Pty Ltd; South Africa; Ibrido; ZAR 517.000 - 619.000; Tempo pieno

Descrizione del lavoro

Xylem is a Fortune 500 global water solutions company inviting passionate individuals to join our team. The Elite/Lead Field Service Technician will initiate and execute field service activities at customer sites, troubleshoot complex systems, and mentor junior staff across multiple sites.

The role demands strong electrical, mechanical, diesel skills and customer-facing excellence. Hybrid work arrangement in Kempton Park with travel; full-time employment and safety-focused culture.

Competenze

• Completed National Diploma in Water Care, Wastewater Treatment, Environmental Technology, Chemical Engineering Technology, Mechanical Engineering, Electrical Engineering, or Mechatronics.
• Minimum of 5 to 7 years of technical work experience in similar environment.
• Treatment solutions background preferred, especially experience supporting DAF or related wastewater treatment equipment.
• Ability to obtain all required customer clearances.
• Experience with Microsoft Office including smart devices.
• Must have customer service experience in similar role.

Mansioni

• To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
• Create and maintain safe working environment and culture within the organization.
• Take care of company property.
• Demonstrates high impact culture through innovation, accountability and empowerment.
• Must be able to function in a team environment.
• Usually works with little to no supervision.
• Understand basic installation procedures of wastewater equipment, specifically DAF.
• Ability to teach and train customers on DAF and related equipment.
• Ability to troubleshoot mechanical and electrical issues.
• Understanding of basic chemistry used within wastewater systems.
• Help existing customers to troubleshoot and make recommendations for repairs.

Conoscenze

Electrical

Mechanical

Diesel

Customer service

Formazione

National Diploma in Water Care

Descrizione del lavoro

Xylem is a Fortune 500 global water solutions company inviting passionate individuals to join our team. The Elite/Lead Field Service Technician will initiate and execute field service activities at customer sites, troubleshoot complex systems, and mentor junior staff across multiple sites.

The role demands strong electrical, mechanical, diesel skills and customer-facing excellence. Hybrid work arrangement in Kempton Park with travel; full-time employment and safety-focused culture.