Senior F&B Operations & Guest Experience Lead

Sun International; Cape Town; Presencial; ZAR 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Sun International in Cape Town is seeking an experienced F&B leader to manage day-to-day shift operations, maximise profitability, and uphold high service standards across hotel outlets.

The role requires 5–6 years in F&B with supervisory experience, a 3-year hotel qualification, and strong cost-control abilities. You'll work on product enhancements, staff development, and guest satisfaction in a dynamic hotel environment.

Formación

• 3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level.

Responsabilidades

• Manage day-to-day shift operations in F&B to achieve profitability and uphold standards.
• Lead service excellence, staff supervision, and guest satisfaction across outlets.
• Monitor costs, stock control, and adherence to SOPs within the outlets.
• Provide training, coach staff, and develop a talent pipeline for the outlet.
• Collaborate with F&B Manager on product enhancements and ROI measurements.

Educación

3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level

Herramientas

MS Office Suite

Micros / Opera

Descripción del empleo

Sun International in Cape Town is seeking an experienced F&B leader to manage day-to-day shift operations, maximise profitability, and uphold high service standards across hotel outlets.

The role requires 5–6 years in F&B with supervisory experience, a 3-year hotel qualification, and strong cost-control abilities. You'll work on product enhancements, staff development, and guest satisfaction in a dynamic hotel environment.