About the Role
Our client, a pioneering force in the South African esports landscape, is seeking a highly motivated and experienced Senior Esports Operations Manager to join their dynamic, fully remote team. This pivotal role is responsible for overseeing the strategic and operational execution of all esports initiatives. The ideal candidate will possess a deep understanding of the esports ecosystem, a proven track record in project management, and a passion for driving growth within competitive gaming. As a remote‑first organization, we foster a collaborative and flexible work environment, enabling our team members to thrive from anywhere. You will be instrumental in shaping the future of competitive gaming for our brand, ensuring seamless execution from grassroots tournaments to elite professional leagues.
Key Responsibilities
- Develop and implement comprehensive operational strategies for all esports events and leagues.
- Manage budgets, timelines, and resources for multiple concurrent esports projects.
- Liaise with game publishers, tournament organizers, players, and broadcast partners.
- Oversee event logistics, including online platform management, scheduling, and participant communication.
- Implement and refine best practices for tournament operations and player welfare.
- Analyze performance metrics and provide regular reports to senior management on key operational KPIs.
- Identify and mitigate potential risks and challenges in esports operations.
- Foster strong relationships within the esports community and represent our client at relevant industry events (virtually or in-person as needed).
- Contribute to the development of new esports products and initiatives.
Requirements
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field; equivalent experience will be considered.
- A minimum of 5 years of experience in esports operations, event management, or a similar role within the gaming industry.
- Demonstrable experience managing large-scale online and/or offline esports tournaments.
- In-depth knowledge of popular esports titles, competitive scenes, and tournament formats.
- Excellent project management skills, with proficiency in relevant tools and methodologies.
- Strong communication, interpersonal, and negotiation skills.
- Ability to work independently in a remote setting and manage time effectively.
- Proficiency in data analysis and reporting.
- A genuine passion for gaming and a deep understanding of the esports landscape is essential for success in this role in Johannesburg .
Benefits
- Competitive salary package.
- Comprehensive health benefits.
- Generous paid time off and company holidays.
- Opportunities for professional development and advancement.
- A dynamic and collaborative remote work culture.
- Access to cutting-edge gaming technology and experiences.
- The chance to make a significant impact on the growth of esports in South Africa .