Senior Esports Operations Lead - Global Tournaments (Remote)

Placements24; Klerksdorp; Remote; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

Health coverage

Career progression

International exposure

Job summary

Placements24 seeks an experienced remote lead to drive operations across multiple domains including logistics, operations, and tech-enabled services. You will oversee distributed teams, define SOPs, align cross-functional activities, and ensure service quality and regulatory compliance on a global scale.

The role offers fully remote work with flexible schedules, leadership responsibility, and opportunities for international exposure and career progression.

Qualifications

• Degree or equivalent practical experience in a relevant field (e.g., Logistics, Operations, Engineering, Business Administration).
• Several years of progressive experience in operations management with leadership or supervisory responsibilities.
• Strong ability to work remotely, communicate effectively, and manage cross-functional teams.
• Proficiency with tools and platforms in their domain (WMS, ERP, analytics software).

Responsibilities

• Provide leadership and strategic direction for remote teams across various operational domains.
• Develop and implement operational best practices, SOPs, and process improvements.
• Oversee cross-functional collaboration to align operations with business objectives.
• Manage remote onboarding, training, and performance management for distributed teams.
• Monitor KPIs, analyze data, and drive continuous improvement initiatives.
• Coordinate with internal and external stakeholders to ensure service quality and regulatory compliance.

Skills

Strategic leadership

Remote team management

Data-driven decisions

Strong communication

Education

Degree in Logistics / Operations / Engineering

Tools

WMS

ERP systems

Project management tools

Analytics software

Job description

About the Role

Our client is seeking an experienced remote lead for multiple roles across operations, hygiene, flight operations, security, e-commerce, catering, chemical processing, and telecoms. These are fully remote positions with global scope and regional focus, often including locations such as Paarl, Benoni, East London, George, Sandton, and South Africa. The roles require strong leadership, remote team management, and the ability to drive operational improvements across distributed workforces.

Key Responsibilities

• Provide leadership and strategic direction for remote teams across various operational domains.
• Develop and implement operational best practices, SOPs, and process improvements.
• Oversee cross-functional collaboration to align operations with business objectives.
• Manage remote onboarding, training, and performance management for distributed teams.
• Monitor KPIs, analyze data, and drive continuous improvement initiatives.
• Coordinate with internal and external stakeholders to ensure service quality and regulatory compliance.

Requirements

• Degree or equivalent practical experience in a relevant field (e.g., Logistics, Operations, Engineering, Business Administration).
• Several years of progressive experience in operations management, with leadership or supervisory responsibilities.
• Strong ability to work remotely, communicate effectively, and manage cross-functional teams.
• Proficiency with relevant tools and platforms in their domain (e.g., WMS, ERP, project management tools, analytics software).
• Demonstrated problem-solving, analytical, and decision-making capabilities.
• Willingness to adapt to global operations and flexible schedules.

Benefits

• Fully remote work arrangement with flexibility in working hours.
• Competitive salary and performance-based benefits.
• Comprehensive health and wellness coverage.
• Opportunities for international exposure and career progression.