Senior Enterprise Account Growth Lead - Retention & Upsell

Placements24; Sandton; On-site; ZAR 700,000 - 1,200,000; Full time

Benefits offered by this job

Car allowance

Travel expenses covered

Performance bonus

Professional development

Generous vacation policy

Job summary

WhatJobs Direct in Sandton, Gauteng, is seeking a Senior Account Manager to drive growth and retention for a portfolio of enterprise clients. You will act as the trusted advisor, manage stakeholder relationships, and coordinate with product, support and sales teams to ensure exceptional delivery of solutions.

The role requires a strategic thinker with a track record in revenue growth, strong communication and negotiation skills, and willingness to travel as needed within the region.

Qualifications

• 7+ years in account management or sales for enterprise clients.
• Track record of revenue growth in large accounts.
• Experience with solution selling to enterprises.
• Strong communication and stakeholder management.
• Proficiency with Salesforce or similar CRM.
• Willingness to travel within the Sandton region.

Responsibilities

• Develop and execute strategic account plans for enterprise clients to maximize growth and retention.
• Serve as main point of contact and trusted advisor for key client stakeholders.
• Conduct regular business reviews to assess satisfaction and upsell opportunities.
• Deepen relationships by aligning solutions with client objectives.
• Collaborate with product, support and sales operations to ensure delivery.
• Negotiate renewals and identify expansion opportunities within accounts.
• Address client concerns and risks to maintain high satisfaction.
• Prepare reports on account status, performance, and outlook.

Skills

Account management

Sales

Relationship building

Communication

Negotiation

Presentation

Strategic thinking

Analytics

Travel willingness

Education

Bachelor's degree in Business/Marketing

MBA

Tools

Salesforce

Job description

WhatJobs Direct in Sandton, Gauteng, is seeking a Senior Account Manager to drive growth and retention for a portfolio of enterprise clients. You will act as the trusted advisor, manage stakeholder relationships, and coordinate with product, support and sales teams to ensure exceptional delivery of solutions.

The role requires a strategic thinker with a track record in revenue growth, strong communication and negotiation skills, and willingness to travel as needed within the region.