Senior E-commerce Strategy & Analytics Lead (Hybrid)

Placements24; Noord-Kaap; Hybrid; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Hybrid work model

Health insurance

Retirement plan

Professional development

Annual leave

Job summary

Placements24 is seeking a Senior E‑commerce Business Analyst to join our team in Kimberley. You will bridge business needs with technical teams, defining requirements and leading optimization across our ecommerce platform.

The ideal candidate has 5+ years in ecommerce business analysis, strong problem‑solving skills, and experience in elicitation, process mapping, and documentation. A hybrid work model and growth opportunities are offered.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 5+ years of experience as a Business Analyst with e-commerce focus.
• Experience in requirements gathering, process mapping, and documentation.
• Solid understanding of e-commerce models, operations, and KPIs.
• Strong analytical, problem‑solving, and communication skills.
• Proficiency with business analysis tools and methodologies (UML, Agile, Waterfall).
• CBAP certification or similar is a plus.

Responsibilities

• Collaborate with marketing, sales, product, and IT to gather and document requirements for e‑commerce initiatives.
• Analyze current business processes to identify improvements, efficiencies, and cost reductions.
• Translate business needs into detailed functional and technical specs for new features and system enhancements.
• Create use cases, user stories, and process flows to define scope and deliverables.
• Bridge communication between business users and developers to ensure alignment on goals.
• Analyze ecommerce data to identify trends, risks, and opportunities for optimization.
• Support testing and rollout of new features and system upgrades.
• Document project requirements, maps, and user guides for reference.
• Define KPIs and success metrics for e‑commerce projects.
• Identify risks early and propose mitigations; stay current with ecommerce trends.

Skills

Stakeholder management

Analytical thinking

Business analysis

Requirements elicitation

Problem solving

Education

Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field

Tools

UML

Agile

Waterfall

PM software

Job description

Placements24 is seeking a Senior E‑commerce Business Analyst to join our team in Kimberley. You will bridge business needs with technical teams, defining requirements and leading optimization across our ecommerce platform.

The ideal candidate has 5+ years in ecommerce business analysis, strong problem‑solving skills, and experience in elicitation, process mapping, and documentation. A hybrid work model and growth opportunities are offered.