Senior E-commerce Social Media & Community Leader

Placements24; Klerksdorp; On-site; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Competitive salary

Leadership in social media

Professional development

Collaborative team

Modern marketing tools

Team-building events

Customer-focused culture

Job summary

Placements24 in Klerksdorp, North West, seeks a Senior Social Media & Community Manager to lead our social media strategy from the office. You will grow and nurture our online community, boost brand presence, and drive customer engagement through creative campaigns.

Responsibilities include content calendar management, multi-platform content creation, monitoring channels, responding to comments, managing paid campaigns, and reporting insights to improve ROI.

Qualifications

• Minimum 5 years in social media management and community management for e-commerce.
• Proven track record growing audiences and engagement.
• Deep knowledge of major platforms (Facebook, Instagram, TikTok, Twitter, Pinterest).
• Excellent copywriting and online conversation skills.
• Experience with social media management tools and analytics.

Responsibilities

• Develop and implement social media strategies to increase awareness and engagement.
• Create and manage a content calendar with high-quality content.
• Monitor channels, respond to comments, and engage with the community.
• Build relationships with followers and influencers to foster loyalty.
• Manage paid social campaigns to reach goals and ROI.
• Analyze performance and provide actionable insights.
• Stay updated on trends and best practices.
• Collaborate with marketing, sales, and support teams.
• Manage online reputation and address feedback.
• Identify opportunities for social listening to guide strategy.

Skills

Social media management

Community management

Content creation

Copywriting

Analytics & reporting

Paid social campaigns

Team collaboration

Strategic thinking

Education

Bachelor's degree in Marketing/Communications

Tools

Hootsuite

Buffer

Sprout Social

Job description

Placements24 in Klerksdorp, North West, seeks a Senior Social Media & Community Manager to lead our social media strategy from the office. You will grow and nurture our online community, boost brand presence, and drive customer engagement through creative campaigns.

Responsibilities include content calendar management, multi-platform content creation, monitoring channels, responding to comments, managing paid campaigns, and reporting insights to improve ROI.