Senior Duty Manager — Luxury Safari Lodge

HotelJobs; Addo; Sur place; ZAR 257 000 - 268 000; Plein temps

Résumé du poste

Kendrick Recruitment is seeking an experienced and professional Senior Duty Manager to join a luxury safari lodge. This urgent role requires strong leadership, guest relations, and the ability to oversee daily lodge operations while maintaining exceptional service standards.

Based in a luxury safari lodge, the role demands hands-on leadership, staff supervision, and a commitment to health and safety, with flexibility to work shifts and weekends. Immediate availability is advantageous.

Qualifications

Responsabilités

• Oversee daily lodge operations, ensuring smooth and efficient service delivery across all departments.
• Supervise and support staff, maintaining high standards of professionalism and guest service.
• Manage guest arrivals, departures, requests and complaints with care and efficiency.
• Coordinate with housekeeping, food and beverage, kitchen and other departments to ensure seamless operations.
• Conduct operational checks to ensure the property maintains its luxury standards.
• Assist with staff scheduling, briefings and performance management.
• Monitor guest feedback and implement improvements where necessary.
• Support lodge management with administrative duties, reporting and operational planning.
• Ensure compliance with health, safety and operational procedures.

Description du poste

Kendrick Recruitment is seeking an experienced and professional Senior Duty Manager to join a luxury safari lodge. This urgent role requires strong leadership, guest relations, and the ability to oversee daily lodge operations while maintaining exceptional service standards.

Based in a luxury safari lodge, the role demands hands-on leadership, staff supervision, and a commitment to health and safety, with flexibility to work shifts and weekends. Immediate availability is advantageous.