Senior Director of Professional Services & Operations

Ontec; Cape Town; On-site; ZAR 1,200,000 - 2,000,000; Full time

Job summary

A leading services firm is seeking a Professional Services Manager in Cape Town. This senior role involves overseeing regional operations, project management, and ensuring client satisfaction across key sectors. Ideal candidates will have over 15 years of experience in a similar management role, particularly in engineering or technical services. Strong leadership, strategic thinking, and a proven track record in client management are critical. Applicants should submit a detailed CV and supporting documents.

Qualifications

• Minimum of 15+ years' experience in senior operations or professional services management role.
• Experience in managing multi-disciplinary teams across dispersed operations.
• Experience in electricity and/or water sector is highly advantageous.

Responsibilities

• Manage and grow relationships with key public and private sector clients.
• Oversee Regional Operations and ensure compliance with service delivery standards.
• Direct Project Management function to ensure timely project delivery.

Skills

Leadership and people management

Strategic thinking

Client relationship management

Analytical skills

Problem-solving

Communication skills

Education

Relevant degree in Engineering, Business Administration, or Operations Management (NQF Level 7 or higher)

Postgraduate qualification

Tools

Project management methodologies

Job description

A leading services firm is seeking a Professional Services Manager in Cape Town. This senior role involves overseeing regional operations, project management, and ensuring client satisfaction across key sectors. Ideal candidates will have over 15 years of experience in a similar management role, particularly in engineering or technical services. Strong leadership, strategic thinking, and a proven track record in client management are critical. Applicants should submit a detailed CV and supporting documents.