Senior Client Portfolio Manager

KORAKHOA SOLUTIONS; Midrand; On-site; ZAR 1,200,000 - 1,600,000; Full time

Job summary

KORAKHOA SOLUTIONS in Midrand, South Africa is hiring a Senior Client Portfolio Manager to drive commercial success and delivery excellence for software engineering clients. You will lead executive relationships, oversee governance and strategy, and ensure revenue growth and client satisfaction across a portfolio of engagements.

You will manage senior delivery teams, collaborate with sales and architects, and focus on continuous improvement and high-performing delivery of software services.

Qualifications

• Bachelor's degree or equivalent industry experience.
• 10+ years in Software Engineering or Technology Consulting.
• 5+ years managing enterprise client portfolios.
• Experience leading multidisciplinary software delivery teams.

Responsibilities

• Develop trusted executive relationships with client stakeholders.
• Act as executive sponsor for the assigned client portfolio.
• Align technology solutions to business objectives and strategies.
• Drive revenue growth through renewals, expansions and cross-sell opportunities.
• Lead governance forums and executive reviews; own portfolio health metrics.
• Oversee delivery across engagements, ensuring on-time, on-budget delivery and quality.
• Mentor Delivery Managers and client-facing delivery professionals.
• Drive continuous improvement and adoption of modern software practices.

Skills

Client relationships

Strategic planning

Revenue growth

People leadership

Education

Bachelor's degree in Business/IT/CS/Engineering/Commerce

Job description

Midrand, South Africa | Posted on 10/16/2026

We offer comprehensive services in Recruitment(Permanent, Temporary, Fixed-term Contracts), Payroll Administration, andLabour Relations.

Job Description

The Senior Client Portfolio Manager is accountable for the commercial success, operational excellence, client satisfaction and people leadership of an assigned portfolio of Software Engineering clients and personnel.

governance, engineering quality, team capability and business growth. Working closely with Delivery Managers, Technical Leads, Architects, Competency Leaders and Sales, the role ensures the successful delivery of software engineering services while developing long-term client partnerships and high-performing delivery teams.

The role carries end-to-end accountability for portfolio health, including revenue growth, profitability, SLA achievement, customer satisfaction, employee engagement, capability development and continuous improvement.

Key Accountabilities

• Develop trusted executive relationships with client stakeholders.
• Act as the executive sponsor for the assigned client portfolio.
• Understand client strategies and align technology solutions to business objectives.
• Develop and execute strategic account plans.
• Drive revenue growth through account expansion, renewals and cross-sell opportunities.
• Lead Executive Business Reviews (EBRs), Quarterly Business Reviews (QBRs) and governance forums.
• Support commercial negotiations and contract renewals.
• Position the organisation as a strategic software engineering partner.

2. Operational Excellence & Delivery Governance

• Provide executive oversight across all delivery engagements.
• Ensure projects and managed services are delivered on time, within budget and to agreed quality standards.
• Own SLA, KPI and contractual performance.
• Monitor portfolio health across operational, financial and customer metrics.
• Lead operational governance and manage executive escalations.
• Drive continuous improvement, root cause analysis and service optimisation.
• Champion Agile, DevSecOps, engineering governance, AI-enabled delivery and software quality practices.
• Ensure effective risk, issue, incident and change management.
• Lead, coach and mentor Delivery Managers, Project Managers, Scrum Masters, Technical Leads and client-facing delivery professionals.
• Build high-performing teams focused on accountability, innovation and customer success.
• Conduct performance reviews and career development discussions.
• Develop succession plans and identify future leaders.
• Drive employee engagement, retention and workforce planning.
• Partner with Competency Leaders to develop technical capability.
• Promote continuous learning, certifications and adoption of modern software engineering practices.
• Own portfolio revenue, profitability and gross margin.
• Manage forecasting, resource planning and utilisation.
• Monitor financial performance and ensure commercial sustainability.
• Maintain accurate portfolio reporting and governance.
• Present portfolio performance to executive leadership.

Requirements

• Bachelor's degree in Business, Information Technology, Computer Science, Engineering, Commerce or a related discipline or equivalent industry experience.

Beneficial

• Postgraduate qualification (MBA, MCom, MSc, or equivalent) is advantageous.
• Relevant professional certifications such as Agile, Scrum, ITIL, SAFe, PMP/Prince2, Cloud (AWS/Azure/GCP), or Account Management are advantageous.

Experience

• 10+ years' experience in Software Engineering, Professional Services or Technology Consulting.
• Minimum 5 years managing enterprise client portfolios.
• Experience leading multidisciplinary software delivery teams.
• Strong commercial, financial and operational management capability.
• Experience managing large-scale software engineering or managed service

Technical Knowledge

• Software Development Lifecycle (SDLC)
• Agile (Scrum), PMBOK/Prince II, Hybrid Project Delivery Method