Senior Digital Operations Lead - Fully Remote

Placements24; LegKraal Gate; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Performance bonuses

Medical benefits

Home office setup allowance

Remote-friendly culture

Professional development

Job summary

Placements24 is seeking a Senior Digital Operations Manager to lead and optimize our remote digital infrastructure, ensuring seamless online customer experiences and efficient digital channels.

You will oversee website performance, content, campaigns, and data analytics, collaborating with IT, marketing, and service teams. This role demands strategic thinking and hands-on execution in a fully remote environment.

Qualifications

• Bachelor's degree in a related field.
• Minimum 6 years in digital operations or e-commerce.
• Experience managing and optimizing online platforms.
• Strong SEO/SEM, social media, and CMS familiarity.
• Proficient in web analytics and data interpretation.
• Excellent project management and communication skills.
• Experience working in a remote or distributed team.

Responsibilities

• Oversee day-to-day operations of digital platforms and websites.
• Develop strategies to improve website performance, UX, and conversion.
• Manage online content in line with brand guidelines.
• Coordinate digital marketing campaigns with marketing.
• Monitor analytics and KPIs to identify trends and improvements.
• Lead implementation of new digital features and functionalities.
• Ensure security and integrity of digital assets and data.
• Troubleshoot technical issues related to digital operations.
• Collaborate with IT, marketing, and customer service teams.
• Stay informed on emerging digital technologies and best practices.

Skills

Digital operations

E-commerce management

SEO

SEM

CMS

Web analytics

Project management

Remote collaboration

Data interpretation

Communication

Education

Bachelor's degree

Tools

Google Analytics

CMS platforms

Job description

Placements24 is seeking a Senior Digital Operations Manager to lead and optimize our remote digital infrastructure, ensuring seamless online customer experiences and efficient digital channels.

You will oversee website performance, content, campaigns, and data analytics, collaborating with IT, marketing, and service teams. This role demands strategic thinking and hands-on execution in a fully remote environment.