Remote Global Digital Operations Leader

Placements24; Stellenbosch; Hybrid; ZAR 2,400,000 - 3,200,000; Full time

Benefits offered by this job

Executive salary and bonus potential

Global health and wellness benefits

Remote work setup allowance

Unlimited paid time off

Executive coaching

Retirement plan match

Job summary

Placements24 is seeking a visionary Head of Global Digital Operations to lead our digital transformation. This fully remote role manages a global, remote-based team and defines the company’s digital operations strategy to optimize platforms, processes, and customer experience.

You will drive cross-functional collaboration with IT, marketing, sales, and product teams, oversee budgets, and champion innovation while ensuring security, scalability, and data analytics across geographies.

Qualifications

• Master's degree in Computer Science, Information Technology, Business Administration, or a related field.
• 10-12 years of progressive digital operations experience, with at least 5 years in leadership.
• Proven track record developing and executing global digital strategies.
• Experience managing online platforms, digital services, and IT infrastructure.

Responsibilities

• Define and implement the global digital operations strategy aligned with business goals.
• Oversee management and optimization of all digital platforms and online services.
• Lead and mentor a distributed remote team of digital operations specialists.
• Drive digital transformation initiatives and adoption of new technologies.
• Develop processes for online customer support, service delivery, and UX.
• Manage digital budgets and ensure cost-effectiveness.
• Ensure security, reliability, and scalability of digital systems.
• Monitor KPIs, analyze data, and identify improvement opportunities.
• Collaborate with IT, marketing, sales, and product teams for seamless operations.
• Stay ahead of digital tech trends and best practices.

Skills

Strategic leadership

Remote team management

Stakeholder management

Data analytics

Cloud technologies

Cybersecurity

Problem solving

Education

Master's degree in Computer Science / IT / Business Admin

Tools

IT infrastructure

Digital platforms

Job description

Placements24 is seeking a visionary Head of Global Digital Operations to lead our digital transformation. This fully remote role manages a global, remote-based team and defines the company’s digital operations strategy to optimize platforms, processes, and customer experience.

You will drive cross-functional collaboration with IT, marketing, sales, and product teams, oversee budgets, and champion innovation while ensuring security, scalability, and data analytics across geographies.