About the Role
Our client is a leading national courier service seeking a highly experienced and reliable Senior Delivery Driver to join their operations in Cape Town, Western Cape, ZA . This role offers a hybrid work model, combining essential on-the-road duties with opportunities for remote administrative tasks and planning. You will be responsible for the safe and efficient transportation of goods to various destinations across the region, ensuring customer satisfaction through prompt and professional service. As a Senior Driver, you will also mentor junior team members, assist with route optimization, and contribute to operational improvements. This position requires an individual with excellent driving skills, a strong work ethic, and a commitment to upholding the highest standards of safety and service. The ideal candidate is someone who takes pride in their work and is eager to contribute to a busy and dynamic logistics environment.
Key Responsibilities
- Operate company vehicles safely and efficiently, adhering to all traffic laws and regulations.
- Load and unload packages, ensuring proper handling and security of goods.
- Plan and execute delivery routes effectively to meet scheduled timeframes.
- Provide excellent customer service upon delivery, obtaining signatures and confirming receipt.
- Conduct pre-trip and post-trip vehicle inspections, reporting any maintenance needs.
- Maintain accurate delivery logs and documentation.
- Assist with sorting and organizing packages at the depot.
- Mentor and guide new delivery drivers, sharing best practices and knowledge.
- Contribute to route planning and efficiency improvements based on real-world experience.
- Handle customer inquiries and resolve minor delivery issues professionally.
Requirements
- Valid Code 10 driver's license with a clean driving record.
- Minimum of 5 years of professional driving experience, preferably in a delivery or logistics capacity.
- Proven ability to operate large vehicles safely and navigate complex urban environments.
- Strong knowledge of the Cape Town, Western Cape, ZA area and surrounding routes.
- Excellent customer service and communication skills.
- Ability to lift and carry packages of varying weights.
- Proficiency in using GPS devices and mobile delivery applications.
- Willingness to work a hybrid schedule, including on-road and potentially remote administrative duties.
- Physical fitness and the ability to perform the demands of the job, including frequent entry/exit from the vehicle and lifting.
- Demonstrated leadership potential or experience in mentoring junior staff.
Benefits
- Competitive hourly wage with potential for overtime pay.
- Regular performance reviews and opportunities for advancement.
- Access to a well-maintained fleet of vehicles.
- Company-provided mobile device and GPS unit.
- Training and development programs to enhance driving and logistics skills.
- Team-oriented work environment with supportive management.
- Potential for bonuses based on performance and safety records.
- Contribution to a provident fund.
- Uniforms and safety gear provided.
- Employee assistance program for personal well-being.