Senior Credit Controller

Network Finance; Randburg; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Legal Firm in Randburg is seeking an experienced Senior Credit Controller to own the debtors book, drive collections, and optimise cash flow while engaging with senior stakeholders.

The role requires strong analytical skills, attention to detail and a proactive approach to reconciliations, reporting and process improvement.

Qualifications

• Completed finance qualification.
• 3-5 years’ experience in a Credit Controller or Senior Credit Controller role.
• Experience managing a substantial debtors book and driving collections.
• Experience with debtor reconciliations, billing queries, account allocations and resolving discrepancies.
• Strong Excel skills and experience preparing debtor ageing reports, collection forecasts and financial analysis.
• Excellent communication, negotiation and stakeholder management skills.
• Strong attention to detail, analytical ability and problem-solving skills.
• Ability to work independently, prioritise effectively and meet strict deadlines.

Responsibilities

• Take ownership of the debtors book across multiple legal departments, monitor ageing balances and ensure timely follow-up of outstanding invoices.
• Drive the collection of outstanding legal fees and disbursements, negotiate payment arrangements, monitor commitments and prepare weekly collection forecasts.
• Ensure invoices are billed in line with service-level agreements, maintain accurate debtor accounts, investigate discrepancies and resolve unapplied payments, incorrect allocations and billing queries.
• Work closely with fee earners, department heads, directors and clients to resolve disputes, address collection obstacles and improve accountability for outstanding balances.
• Prepare weekly ageing and collection reports, monthly debtor movement reports, expected receipts forecasts, high-risk debtor reports and bad debt write-off movement reports, providing meaningful analysis and recommended corrective actions.
• Monitor payment terms, identify potential bad debts, implement collection procedures and ensure that credit notes, adjustments, settlement discounts and write-offs are appropriately authorised.
• Maintain professional client relationships while managing sensitive collection matters, resolving invoice queries and escalating unresolved disputes where necessary.
• Assist with debtor reconciliations, financial reporting, doubtful debt assessments and audit preparation, ensuring that debtor records remain accurate and up to date.
• Identify opportunities to strengthen internal controls, improve collection procedures and enhance reporting efficiency.

Skills

Debt collection

Debtor management

Cash flow analysis

Stakeholder management

Excel

Financial reporting

Analytical thinking

Negotiation

Communication

Education

Finance qualification

Job description

Are you an experienced Credit Controller with a strong track record in debt collection, debtor management and cash flow optimisation? Do you have the confidence to engage with clients, work closely with senior stakeholders and take ownership of a complex debtors book?

An established legal firm is seeking a proactive and analytical Senior Credit Controller to manage its outstanding debtors, drive the collection of legal fees and recoverable disbursements, and minimise overdue accounts and bad debts.

This is an excellent opportunity for a detail-oriented finance professional who can combine hands-on credit control with financial analysis, reporting and stakeholder management.

Key Responsibilities

• Debtors Management: Take ownership of the debtors book across multiple legal departments, monitor ageing balances, prioritise high-risk accounts and ensure timely follow-up of outstanding invoices.
• Collections & Cash Flow: Drive the collection of outstanding legal fees and disbursements, negotiate payment arrangements, monitor commitments and prepare weekly collection forecasts.
• Billing & Reconciliations: Ensure invoices are billed in line with service-level agreements, maintain accurate debtor accounts, investigate discrepancies and resolve unapplied payments, incorrect allocations and billing queries.
• Stakeholder Engagement: Work closely with fee earners, department heads, directors and clients to resolve disputes, address collection obstacles and improve accountability for outstanding balances.
• Reporting & Analysis: Prepare weekly ageing and collection reports, monthly debtor movement reports, expected receipts forecasts, high-risk debtor reports and bad debt write-off movement reports, providing meaningful analysis and recommended corrective actions.
• Credit Control & Risk Management: Monitor payment terms, identify potential bad debts, implement collection procedures and ensure that credit notes, adjustments, settlement discounts and write-offs are appropriately authorised.
• Client Relationship Management: Maintain professional client relationships while managing sensitive collection matters, resolving invoice queries and escalating unresolved disputes where necessary.
• Month-End & Year-End: Assist with debtor reconciliations, financial reporting, doubtful debt assessments and audit preparation, ensuring that debtor records remain accurate and up to date.
• Process Improvement: Identify opportunities to strengthen internal controls, improve collection procedures and enhance reporting efficiency.

Job Experience and Skills Required

• Completed finance qualification
• 3 - 5 years’ experience in a Credit Controller or Senior Credit Controller role.
• Strong experience managing a substantial debtors book and driving collections.
• Demonstrated ability to manage overdue accounts, payment arrangements and high-risk debtors.
• Experience with debtor reconciliations, billing queries, account allocations and resolving discrepancies.
• Strong Excel skills and experience preparing debtor ageing reports, collection forecasts and financial analysis.
• Excellent communication, negotiation and stakeholder management skills.
• Strong attention to detail, analytical ability and problem-solving skills.
• Ability to work independently, prioritise effectively and meet strict deadlines.