Credit Control Manager

Hirefarout; South Africa; On-site; ZAR 1,202,000 - 1,857,000; Full time

Job summary

Hirefarout is seeking a Credit Control Manager to lead the high-volume invoicing and debt recovery function for a UK-based professional services business. You will own the invoicing cycle, manage a substantial debtor book and lead a small billing and credit control team, driving improvements in cash collection and process efficiency.

This senior, hands-on role offers the opportunity to implement better systems, automate workflows and build a scalable credit control operation aligned with growth,

Qualifications

• 5+ years of experience in a similar role.
• Experience managing a high-volume credit control, AR or debt collections function.
• Track record of reducing aged debt and improving cash recovery.
• Experience leading a credit control or billing team.
• Strong knowledge of debtor ageing and collections strategies.
• Advanced Excel skills and familiarity with accounting software.
• Experience implementing process automation in billing and collections.
• Experience in professional services or subscription-based businesses is advantageous, UK debt recovery knowledge.

Responsibilities

• Own the invoicing function: Oversee monthly billing, ensuring invoices are accurate, issued on time and capture all billable work.
• Drive debt recovery: Manage a substantial debtor book, reduce outstanding balances and improve collection rates through structured follow-ups, payment arrangements and escalations.
• Lead and develop the team: Manage, coach and support a small invoicing and credit control team, setting clear performance targets and ensuring accountability.
• Transform credit control processes: Identify inefficiencies, implement improved billing and collections workflows, and introduce automation to support business growth.
• Manage complex debtor accounts: Resolve billing disputes, negotiate payment plans and oversee difficult collections cases while maintaining professional customer relationships.
• Monitor performance and report results: Prepare and analyse debtor ageing reports, track cash collections and provide senior management with insights into recovery performance and financial risks.

Skills

Credit control

Accounts receivable

Debt collections

Team leadership

Excel

Tools

Accounting software

Financial systems

Debtor reporting

Job description

Transform credit control for a growing UK services firm

Transform the collections function

Role Overview

A growing UK-based professional services business is looking for an experienced Credit Control Manager to lead and improve its high-volume invoicing and debt recovery function. This is a senior, hands-on opportunity to strengthen cash flow, improve operational efficiency and build a more structured, scalable collections operation.

Reporting to senior management, you will take full ownership of the invoicing cycle, manage a substantial debtor book and lead a small billing and collections team. You'll have the opportunity to introduce better systems, improve recovery performance and drive meaningful operational transformation, with scope to expand your responsibilities as the business grows.

Key Responsibilities

• Own the invoicing function: Oversee monthly billing, ensuring invoices are accurate, issued on time and capture all billable work.
• Drive debt recovery: Manage a substantial debtor book, reduce outstanding balances and improve collection rates through structured follow-ups, payment arrangements and escalations.
• Lead and develop the team: Manage, coach and support a small invoicing and credit control team, setting clear performance targets and ensuring accountability.
• Transform credit control processes: Identify inefficiencies, implement improved billing and collections workflows, and introduce automation to support business growth.
• Manage complex debtor accounts: Resolve billing disputes, negotiate payment plans and oversee difficult collections cases while maintaining professional customer relationships.
• Monitor performance and report results: Prepare and analyse debtor ageing reports, track cash collections and provide senior management with insights into recovery performance and financial risks.

Qualifications & Experience

• 5+ years of experience in a similar role
• Proven experience managing a high-volume credit control, accounts receivable or debt collections function, including end-to-end invoicing and overdue debt recovery.
• Demonstrated success in reducing aged debt, improving collection rates and delivering measurable cash recovery results.
• Previous experience leading, coaching and managing a credit control or billing team.
• Strong understanding of debtor ageing, collections strategies, payment negotiations and debt recovery procedures.
• Advanced Excel skills and experience working with accounting software, financial systems and debtor reporting.
• Experience improving billing controls, implementing collections workflows or introducing process automation.
• Experience within an accountancy practice, professional services or subscription-based business would be advantageous, as would knowledge of UK commercial debt recovery.