Senior Credit Controller

Esteem Recruitment; Kempton Park; On-site; ZAR 420,000 - 640,000; Full time

Job summary

A recruitment agency is seeking a highly organized Senior Credit Controller to manage the credit control function across Eastern and Southern Africa. The selected candidate will ensure healthy cash flow, minimize financial risks, and strengthen customer relationships. Responsibilities include conducting credit checks, managing customer accounts, and producing accurate reports on credit control activities. Strong analytical skills and experience in credit management are essential for this role.

Qualifications

• Proven experience in credit control management across multiple regional accounts.
• Strong analytical skills for producing financial reports.
• Ability to manage high volumes of transactions efficiently.

Responsibilities

• Manage the full credit control function for customer accounts within the ESA region.
• Conduct credit checks and sanctions checks for all new customers.
• Proactively manage the accounts receivable ledger to ensure timely customer payments.
• Proactively managing the accounts receivable ledger to ensure timely customer payments.
• Following up with customers on overdue payments to accelerate collection.
• Reconciling complex customer accounts and resolving payment-related queries efficiently.
• Preparing accurate reports on all credit control activities and customer communications.
• Producing reports on accounts receivable, including aged debtor analysis, collection forecasts, and bad debt provision reporting.
• Working closely with sales, customer service, and other internal teams to resolve billing disputes or issues affecting collections.
• Driving continuous process improvements within the regional credit control function and ensuring compliance with AR controls.

Skills

Credit control management

Risk management

Financial analysis

Customer relationship management

Job description

We are seeking a highly organised and proactive Senior Credit Controller to manage the credit control function across Eastern and Southern Africa (ESA). This role is critical in ensuring healthy cash flow, minimising financial risk, and strengthening customer relationships across the region.

Key Responsibilities

In this role, you will be accountable for:

Credit Control & Risk Management

• Managing the full credit control function for customer accounts within the ESA region.
• Conducting credit checks and sanctions checks for all new customers.
• Establishing, reviewing, and managing customer credit limits in line with internal policies.

Accounts Receivable Management

• Proactively managing the accounts receivable ledger to ensure timely customer payments.
• Following up with customers on overdue payments to accelerate collection.
• Reconciling complex customer accounts and resolving payment-related queries efficiently.

Reporting & Analysis

• Preparing accurate reports on all credit control activities and customer communications.
• Producing regular reports on accounts receivable, including:
  • Aged debtor analysis (by country/customer/industry/salesperson/function)
  • Collection forecasts
  • Bad debt provision reporting

Cross-functional Collaboration

• Working closely with sales, customer service, and other internal teams to resolve billing disputes or issues affecting collections.
• Driving continuous process improvements within the regional credit control function.
• Ensuring full compliance with all Accounts Receivable controls.