Senior Credit BA: Customer Journey & Compliance Innovator

Talent Candey; Somerset West; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Talent Candey is seeking a Senior Business Analyst: Credit Experience for a banking client in Somerset West. You will analyse and design credit customer journeys, translate regulatory obligations into functional requirements, and collaborate across Product, Compliance, Legal, Risk and Tech to deliver compliant, customer-centric credit capabilities.

Responsibilities cover end-to-end journey design, regulatory translation, testing, implementation and continuous improvement, with strong emphasis on

Qualifications

• Senior Business Analyst experience in banking and lending.
• Strong understanding of consumer credit products and the lending lifecycle.
• Experience designing regulated customer journeys, preferably in lending.
• Experience gathering requirements, process analysis, data tracing and testing.

Responsibilities

• Gather, analyse and document business requirements for credit products and customer journeys.
• Translate regulatory requirements into functional and non-functional requirements.
• Develop business rules, user stories, acceptance criteria and process documentation.
• Ensure requirements are traceable from regulatory obligations through to implementation and evidence.
• Collaborate with Product, Compliance, Legal, Risk, Design and Technology teams to clarify requirements.
• Identify gaps, dependencies and opportunities for improvement.

Skills

Banking domain

Regulatory awareness

Stakeholder communication

Analytical skills

Problem solving

Job description

Talent Candey is seeking a Senior Business Analyst: Credit Experience for a banking client in Somerset West. You will analyse and design credit customer journeys, translate regulatory obligations into functional requirements, and collaborate across Product, Compliance, Legal, Risk and Tech to deliver compliant, customer-centric credit capabilities.

Responsibilities cover end-to-end journey design, regulatory translation, testing, implementation and continuous improvement, with strong emphasis on