Credit Process Architect – End-to-End Operations

Talent Candey; Somerset West; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Talent Candey is seeking an experienced Senior Business Analyst: Credit Process & Operations in Somerset West to design and implement end-to-end credit processes. You will translate strategy into practical operating models, define roles, responsibilities, SLAs and exception handling, and work across Product, Operations and Technology to ensure seamless execution.

The role emphasizes end-to-end process design, governance, and cross-functional collaboration with a focus on improving efficiency and

Qualifications

• Proven experience designing and implementing end-to-end processes in banking or financial services.
• Experience with operating models, SLAs, queues and exception handling.
• Strong business analysis skills across processes, rules, data and implementation.

Responsibilities

• Translate strategy into executable future-state processes across the credit lifecycle.
• Define roles, responsibilities, SLAs, queues and controls including exception handling and escalation paths.
• Collaborate with Product, Operations, Technology and Risk to ensure end-to-end process readiness and adoption.
• Use AI to accelerate discovery, modelling and requirements quality while keeping accountability.

Skills

Builder mentality

Credit depth

Banking understanding

Systems thinking

Deep curiosity

Structured problem solving

Constructive challenge

Technical fluency

Commercial awareness

Accountability

Strong communication

AI-enabled working

Job description

Talent Candey is seeking an experienced Senior Business Analyst: Credit Process & Operations in Somerset West to design and implement end-to-end credit processes. You will translate strategy into practical operating models, define roles, responsibilities, SLAs and exception handling, and work across Product, Operations and Technology to ensure seamless execution.

The role emphasizes end-to-end process design, governance, and cross-functional collaboration with a focus on improving efficiency and