Business Analyst

Africonology; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Opportunity to work on high-impact transformation initiatives

Collaborative team environment

Job summary

Africonology is seeking a Business Analyst specializing in Banking Onboarding & Compliance. The role demands a BCom or IT degree, along with a CBAP certification and 7+ years of banking experience. You will lead onboarding workflow analysis, ensure regulatory compliance, and drive process re-engineering initiatives. Join us to influence key processes in a dynamic banking environment focused on customer-centric transformation.

Qualifications

• 7+ years' experience as a Business Analyst within banking or financial services.
• Strong background in onboarding process re-engineering and compliance.
• Expertise in banking standards like POPIA, KYC, BR-05, and BR-08.

Responsibilities

• Lead analysis and optimisation of customer onboarding workflows.
• Perform detailed process mapping and gap analysis for onboarding processes.
• Ensure compliance with regulatory and internal standards.

Skills

Process mapping & re-engineering

Regulatory & compliance analysis (POPIA, KYC, BR-05, BR-08)

Agile BA delivery

Requirements elicitation & documentation

Strong analytical and problem-solving abilities

Stakeholder management & communication

Workflow optimisation and customer experience improvement

Education

BCom or IT degree

CBAP certification

Tools

Visio

BPMN

Job description

Business Analyst (Banking - Onboarding & Compliance)

Location: South Africa

Industry: Financial Services / Banking

Contract/Perm: Open

Qualifications: BCom / IT Degree

Certifications: CBAP Certification

Experience: 7+ Years

Key Responsibilities

• Lead analysis and optimisation of customer onboarding workflows across banking channels.
• Perform detailed process mapping, gap analysis, and requirements gathering for end-to-end onboarding processes.
• Ensure compliance with regulatory and internal standards, including POPIA, KYC, BR-05, BR-08, and process optimisation standards BO-1 and BO-3.
• Collaborate with cross-functional teams - operations, risk, compliance, product, and technology to deliver accurate business requirements.
• Support Agile delivery teams by defining user stories, acceptance criteria, and managing backlogs.
• Drive process re-engineering initiatives to enhance efficiency, reduce risk, and improve customer experience.
• Facilitate workshops, stakeholder interviews, and documentation of current and future-state process flows.
• Provide accurate reporting, traceability matrices, and support UAT/QA teams during testing cycles.

Minimum Requirements

• BCom or IT degree (or equivalent).
• CBAP certification is essential.
• 7+ years' experience as a Business Analyst within banking or financial services.
• Strong background in onboarding process re-engineering, compliance, and regulatory alignment.
• Expertise in POPIA, KYC, BR-05, BR-08, BO-1, BO-3 and other banking standards.
• Skilled in Agile BA practices including user stories, backlog refinement, and working with Scrum teams.
• Advanced process modelling and mapping skills (Visio, BPMN, or similar).

Key Skills & Competencies

• Process mapping & re-engineering
• Regulatory & compliance analysis (POPIA, KYC, BR-05, BR-08)
• Agile BA delivery
• Requirements elicitation & documentation
• Strong analytical and problem-solving abilities
• Stakeholder management & communication
• Workflow optimisation and customer experience improvement

Why Join Us?

• Contribute to high-impact onboarding transformation initiatives.
• Work with dynamic teams driving efficiency, compliance, and customer-centric innovation.
• Opportunity to influence key processes at enterprise level in a leading banking environment.