Senior Costing Clerk - Gauteng

Bonafide Human Capital Pty (Ltd); Gauteng; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Bonafide Motor Dealer in Gauteng is seeking a Senior Costing Clerk with a minimum of 2 years BMW experience to join its service team. The role focuses on costing, warranty, and maintenance of vehicles, interfacing between the technical team, Service Advisors, and customers to ensure cost-efficient repairs and quality service.

The successful candidate will support the service department by costing service and warranty job cards, creating sublet orders, and obtaining service authorisations,

Qualifications

• Matric required.
• Knowledge of passenger vehicle dealership policies essential.
• Basic numeracy required.
• Knowledge of operating systems would be an advantage.
• Multilingual with languages spoken across the area is necessary.

Responsibilities

• Costing of service and warranty job cards.
• Create sublet orders and obtain service and maintenance authorisations.
• Interface between technical team, Service Advisors and customers to ensure cost-effective repairs and quality service.

Skills

Numeracy

Customer service

Team player

Multilingual

Policy knowledge

Education

Matric

Job description

Our premium brand motor dealer client in Gauteng currently holds a vacancy for a Senior Costing Clerk with minimum 2 years' BMW experience.

2 x Costing Clerks will report to the Senior Costing Clerk.

The purpose of the role is to provide prompt and quality service to customers relating to the costing, warranty, and maintenance of vehicles, acting as an interface between the technical team, Service Advisors, and the customer to ensure cost-effective repairs and quality service is delivered to customers.

The Costing Clerk's main function is to provide support to the service department, where he/she will handle the costing of the service and warranty job cards, create sublet orders, obtain service and maintenance authorisations.

Specific Role Responsibilities

Minimum Qualifications and Experience needed:

• Matric
• Knowledge of passenger vehicle dealership policies and procedures is essential.
• Knowledge of competitive motor industry.
• Basic mathematical ability (numeracy)
• Knowledge of relevant operating systems would be an advantage.
• Multilingual with languages generally spoken across the area and customer base is necessary.

Minimum Requirement

Skills and Personal Attributes:

• Highly self-motivated, energetic and able to maintain a positive outlook.
• Ethical
• Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer's warranty, dealership services, OEM updates, etc.
• Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
• A team player
• Reliable
• Results driven and customer orientated.