Senior Control Room Operator – Tier 2

JVR Software; Gauteng; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Provident Fund

Transport to and from work

Job summary

JVR Software seeks a seasoned CCTV Control Room Supervisor for a mining site in Gauteng. You will oversee live CCTV operations, investigate incidents, and compile detailed reports while ensuring safety and compliance.

Applicants need 5+ years in CCTV control rooms, 3+ years in a leadership role, PSIRA Grade A, Grade 12+, and proficiency with HIK Central and MS Office. Shift work and 24/7 monitoring apply.

Qualifications

• Minimum 5 years’ experience in a CCTV Control Room.
• At least 3 years in a supervisory or managerial role.
• Grade 12 (Matric) or higher.
• PSIRA Registration – Grade A (mandatory).
• Prior training and experience on HIK Central platform (Certification required).
• Demonstrated ability to review CCTV footage for investigative purposes.
• Strong report writing skills and attention to detail.
• Excellent communication skills (English).
• Investigator skills and familiarity with Online Intelligence or Craig Donald training will be an advantage.

Responsibilities

• Supervise and operate the control room, including live CCTV monitoring across the mine and associated facilities.
• Detect, evaluate, and elevate security incidents, safety breaches, or operational disruptions.
• Review and analyze recorded CCTV footage for investigations and operational assessments.
• Compile accurate incident reports, including narratives, findings, and recommended actions.
• Operate and maintain CCTV systems, specifically HIK Central, ensuring optimal functionality.
• Lead and support the control room team, including shift handovers and debriefs.
• Support access control monitoring if required.
• Ensure strict adherence to site safety, OHS, and compliance protocols.

Skills

CCTV surveillance

Supervisory leadership

Incident investigation

Report writing

English communication

Investigator skills

Online Intelligence training

Craig Donald training

Education

Grade 12 (Matric)

PSIRA Grade A

HIK Central certification

Tools

HIK Central

Microsoft Office (Excel/Word/Outlook)

Job description

• Supervise and operate the control room, including live CCTV monitoring across the mine and associated facilities.
• Detect, evaluate, and elevate security incidents, safety breaches, or operational disruptions.
• Review and analyze recorded CCTV footage for investigations and operational assessments.
• Compile accurate incident reports, including narratives, findings, and recommended actions.
• Operate and maintain CCTV systems, specifically HIK Central, ensuring optimal functionality.
• Lead and support the control room team, including shift handovers and debriefs.
• Support access control monitoring if required.
• Ensure strict adherence to site safety, OHS, and compliance protocols.

What you’ll need

• Minimum 5 years’ experience in a CCTV Control Room, with at least 3 years in a supervisory or managerial role.
• Grade 12 (Matric) or higher. (PASS)
• PSIRA Registration – Grade A (mandatory).
• Prior training and experience on HIK Central platform. (Certification required)
• Demonstrated ability to review CCTV footage for investigative purposes.
• Strong report writing skills and attention to detail.
• Proficiency in Microsoft Office – Excel, Word, Outlook.
• Investigator skills and familiarity with Online Intelligence or Craig Donald training will be an advantage.

What is in it for you?

What you’ll be doing

• Supervise and operate the control room, including live CCTV monitoring across the mine and associated facilities.
• Detect, evaluate, and elevate security incidents, safety breaches, or operational disruptions.
• Review and analyze recorded CCTV footage for investigations and operational assessments.
• Compile accurate incident reports, including narratives, findings, and recommended actions.
• Operate and maintain CCTV systems, specifically HIK Central, ensuring optimal functionality.
• Lead and support the control room team, including shift handovers and debriefs.
• Support access control monitoring if required.
• Ensure strict adherence to site safety, OHS, and compliance protocols.

What you’ll need

• Minimum 5 years’ experience in a CCTV Control Room, with at least 3 years in a supervisory or managerial role.
• Grade 12 (Matric) or higher. (PASS)
• PSIRA Registration – Grade A (mandatory).
• Prior training and experience on HIK Central platform. (Certification required)
• Demonstrated ability to review CCTV footage for investigative purposes.
• Strong report writing skills and attention to detail.
• Excellent communication skills (English).
• Proficiency in Microsoft Office – Excel, Word, Outlook.
• Investigator skills and familiarity with Online Intelligence or Craig Donald training will be an advantage.

What is in it for you?

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• Permanent role with PSIRA Grade A rates and Provident Fund benefits.
• Opportunity to work at a high-profile mining site with strong compliance standards.
• Be part of a professional, safety-first security team.
• Develop and enhance skills in advanced surveillance technologies, investigations, and team leadership.
• Craig Donald training (Observation Assessment)
• Transport to and from work

A Few Things to Know

• (Mining Site Access Required)
• Shift work and 24/7 monitoring will apply.
• The role requires focus, discipline, and professionalism in a high-risk, compliance-driven environment.

Interview & Screening Requirements

• Structured interview, including scenario-based CCTV assessments.
• Medical assessment clearance.
• Criminal background check / Polygraph Testing