Senior Control Room Operator - Tier 2

Elchemie; Gauteng; On-site; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Provident Fund

Transport to and from work

Job summary

Elchemie is seeking a CCTV Control Room Supervisor for a mining site in Gauteng. The role oversees live CCTV monitoring, incident detection, and escalation across facilities, with responsibility for analyzing footage and generating detailed reports.

The position requires PSIRA Grade A registration, HIK Central experience, and strong English communication. Shift work, strict safety standards, and 24/7 monitoring are expected as part of a high-risk, compliance-driven environment.

Qualifications

• 5 years of CCTV control room experience
• 3 years in a supervisory/managerial role
• Grade 12 (Matric) or higher
• PSIRA Grade A registration mandatory
• Training on HIK Central platform (Certification required)
• Experience reviewing CCTV footage for investigations
• Strong report writing skills and attention to detail
• Excellent English communication
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Investigator skills and familiarity with Online Intelligence or Craig Donald training advantageous

Responsibilities

• Supervise and operate the control room, including live CCTV monitoring across the mine and facilities.
• Detect, evaluate, and escalate security incidents, safety breaches, or operational disruptions.
• Review and analyze recorded CCTV footage for investigations and operational assessments.
• Compile accurate incident reports with narratives, findings and recommended actions.
• Operate and maintain CCTV systems, specifically HIK Central.
• Lead and support the control room team, including shift handovers and debriefs.
• Support access control monitoring if required.
• Ensure strict adherence to site safety, OHS and compliance protocols.

Skills

CCTV supervision

Incident investigation

Report writing

English communication

MS Office

Team leadership

Attention to detail

Education

Grade 12 / Matric

PSIRA Grade A

Tools

HIK Central

Job description

What you’ll be doing

• Supervise and operate the control room, including live CCTV monitoring across the mine and associated facilities.
• Detect, evaluate, and escal security incidents, safety breaches, or operational disruptions.
• Review and analyze recorded CCTV footage for investigations and operational assessments.
• Compile accurate incident reports, including narratives, findings, and recommended actions.
• Operate and maintain CCTV systems, specifically HIK Central, ensuring optimal functionality.
• Lead and support the control room team, including shift handovers and debriefs.
• Support access control monitoring if required.
• Ensure strict adherence to site safety, OHS, and compliance protocols.

What you’ll need

• Minimum 5 years’ experience in a CCTV Control Room, with at least 3 years in a supervisory or managerial role.
• Grade 12 (Matric) or higher. (PASS)
• PSIRA Registration – Grade A (mandatory).
• Prior training and experience on HIK Central platform. (Certification required)
• Demonstrated ability to review CCTV footage for investigative purposes.
• Strong report writing skills and attention to detail.
• Excellent communication skills (English).
• Proficiency in Microsoft Office – Excel, Word, Outlook.
• Investigator skills and familiarity with Online Intelligence or Craig Donald training will be an advantage.

What is in it for you?

• Permanent role with PSIRA Grade A rates and Provident Fund benefits.
• Opportunity to work at a high-profile mining site with strong compliance standards.
• Be part of a professional, safety-first security team.
• Develop and enhance skills in advanced surveillance technologies, investigations, and team leadership.
• Craig Donald training (Observation Assessment)
• Transport to and from work

A Few Things to Know

• (Mining Site Access Required)
• Shift work and 24/7 monitoring will apply.
• The role requires focus, discipline, and professionalism in a high-risk, compliance-driven environment.

Interview & Screening Requirements

• Structured interview, including scenario-based CCTV assessments.
• Medical assessment clearance.
• Criminal background check / Polygraph Testing