Private Concierge – Ultra-Luxury Safari Camp – Ceres, Western Cape | Lb

HotelJobs; Ceres; On-site; ZAR 167,000 - 201,000; Full time

Benefits offered by this job

Live-in accommodation

Job summary

Kendrick Recruitment seeks a Private Concierge for an ultra-luxury safari camp in Ceres, Western Cape. You will be the primary guest contact, delivering seamless, highly personalised service and coordinating activities and experiences to exceed expectations—live-in position in a premier setting.

The role requires luxury-hospitality background, exceptional communication, and a passion for guest satisfaction. Strong organisational skills and ability to stay calm under pressure are essential.

Qualifications

• Previous experience in luxury hospitality.
• Hospitality Manager, Guest Liaison, Duty Manager or similar experience advantageous.
• Exceptional communication and interpersonal skills.
• Strong attention to detail and organisational abilities.
• Ability to anticipate guest needs and handle requests professionally.
• Calm and proactive under pressure.
• Passion for personalised service and guest satisfaction.

Responsibilities

• Provide personalised, high-end guest service.
• Coordinate activities, experiences and special requests.
• Anticipate guest needs and exceed expectations.
• Liaise with lodge departments to ensure seamless service.
• Act as the primary point of contact throughout the guest journey.
• Maintain exceptional luxury hospitality standards.

Skills

Luxury hospitality experience

Exceptional communication

Attention to detail

Organisational skills

Calm under pressure

Guest satisfaction focus

Personalised service

Job description

Private Concierge – Ultra-Luxury Safari Camp – Ceres, Western Cape

Kendrick Recruitment is seeking a polished, guest-focused Private Concierge to join an ultra-luxury safari camp in Ceres. This is an exciting opportunity for an experienced Hospitality Manager, Guest Liaison, Duty Manager or luxury hospitality professional who thrives on personalised service and creating unforgettable guest experiences.

You will be the key point of contact for guests, ensuring their stay is seamless, highly personalised and delivered to the highest luxury standards.

Key Requirements

• Previous experience in luxury hospitality.
• Hospitality Manager, Guest Liaison, Duty Manager or similar experience advantageous.
• Exceptional communication and interpersonal skills.
• Strong attention to detail and organisational abilities.
• Ability to anticipate guest needs and handle requests professionally.
• Calm and proactive under pressure.
• Passion for personalised service and guest satisfaction.

Key Responsibilities

• Provide personalised, high-end guest service.
• Coordinate activities, experiences and special requests.
• Anticipate guest needs and exceed expectations.
• Liaise with lodge departments to ensure seamless service.
• Act as the primary point of contact throughout the guest journey.
• Maintain exceptional luxury hospitality standards.

Salary: R15,000 – R18,000 DOE

Location: Ceres, Western Cape

Live-in position