Senior Commercial Analytics & Insights Lead

PEP; Parow; On-site; ZAR 1,400,000 - 2,100,000; Full time

Job summary

PEP is seeking a Commercial & Retail Analytics Lead to drive delivery, quality and enablement across our commercial and retail analytics portfolio, supporting Cellular, PAXI, PEPmoney and eCommerce analytics.

This senior, player-coach role focuses on improving delivery quality, managing priorities, coaching analysts and building confidence in analytics through standardised outputs, KPI definitions and Looker Studio dashboards.

Qualifications

• Business degree with analytical/commercial subjects.
• 6–8 years’ experience in data analytics or related data-driven role.
• 2+ years’ experience leading, coaching or managing analysts.
• Experience managing analytics delivery across multiple stakeholders or product portfolios.
• Experience working with data engineering or technology teams to deliver data assets and reporting layers.
• Retail, FMCG, telco, financial services, eCommerce, logistics or customer analytics experience advantageous.

Responsibilities

• Lead analytics delivery across Cellular, PAXI, PEPmoney and eCommerce.
• Manage priorities, delivery rhythms, workplans and escalations across analysts and allocated data engineering support.
• Review outputs to ensure dashboards, reports and executive packs are accurate, reconciled and decision-ready.
• Build consistent standards for KPI definitions, reporting logic, QA checks, reconciliations and dashboard outputs.
• Coach and develop analysts to improve technical quality, commercial judgement and stakeholder confidence.
• Support business stakeholders with insights linked to operating profit growth, transaction volume, product performance and revenue from data-led initiatives.
• Partner with Heads of Department, Product Owners, Finance, Marketing, Sales / Operations and senior stakeholders to ensure insights are clear, useful and business relevant.

Skills

People leadership

Stakeholder management

Data analytics

Commercial insight

Communication

Education

Business degree

Tools

Looker Studio

BigQuery

Job description

PEP is seeking a Commercial & Retail Analytics Lead to drive delivery, quality and enablement across our commercial and retail analytics portfolio, supporting Cellular, PAXI, PEPmoney and eCommerce analytics.

This senior, player-coach role focuses on improving delivery quality, managing priorities, coaching analysts and building confidence in analytics through standardised outputs, KPI definitions and Looker Studio dashboards.