Senior Client Revenue Manager

Colossyan

South Africa

Remote

ZAR 1,457,000 - 2,104,000

Full time

14 days+

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Job summary

A global staffing agency is looking for a Senior Client Revenue Manager to own the post-sale lifecycle for strategic client accounts. You will lead client relationships, analyze campaign data, and identify growth opportunities. Ideal candidates will have agency experience, strong communication skills, and the ability to manage high-value accounts. The role is fully remote, offering flexible work conditions, career growth, and support before and after placement.

Qualifications

Proven experience managing and growing high-value accounts with revenue responsibility.
Strong ability to lead executive-level conversations.
Demonstrated ability to use AI tools in a professional workflow.
Hands-on experience with CRM and operational tools (HubSpot/Airtable).
Experience using AI tools (Claude, Gemini) in daily workflows.

Responsibilities

Own Net Revenue Retention across a portfolio of accounts.
Analyze campaign performance and translate data into recommendations.
Lead onboarding for new clients and run Quarterly Business Reviews.
Identify and close expansion opportunities and upsell.
Ensure renewals and expansions feel proactive, not reactive.
Analyze campaign performance and provide strategic recommendations.
Coordinate with internal teams and document campaign status.
Use AI tools to prepare calls and analyze strategy.

Skills

Agency or consultancy client management experience

Campaign data literacy

Strategic communication skills

CRM tools

Airtable/HubSpot

AI tools

Strategic communication

Outbound sales

Outbound sequencing

Workflow automation

Tools

HubSpot

Airtable

AI tools (Claude, Gemini)

n8n

Claude

Gemini

Job description

About Huzzle

At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

Job Summary

As a Senior Client Revenue Manager, you will own the full post-sale lifecycle for a portfolio of 10–20 strategic client accounts. This role sits at the intersection of client strategy, campaign performance analysis, and revenue expansion.

You will act as the strategic advisor for each client—leading weekly calls, interpreting campaign data, recommending improvements, and identifying expansion opportunities before the client asks for them.

Key Responsibilities

Client Relationship & Revenue Ownership
- Own Net Revenue Retention (NRR) across a portfolio of 10–20 accounts, including retention, expansion ARR, and upsell pipeline.
- Lead structured weekly client calls with clear agendas, performance reviews, and strategic recommendations.
- Build strong executive-level relationships with founders, CROs, and revenue leaders.
- Identify and close expansion opportunities, including additional campaigns, upgraded service tiers, and new use cases.
- Ensure renewals and expansions feel like natural next steps rather than last-minute conversations.
Campaign Intelligence & Strategic Guidance
- Analyze outbound campaign performance and translate data into clear strategic recommendations.
- Monitor trends such as reply rates, sequence fatigue, ICP targeting drift, and deliverability signals.
- Proactively surface risks or opportunities before clients identify them.
- Advise clients on ICP refinement, messaging strategy, and outbound sequencing improvements.
- Evaluate AI-generated insights and convert them into client-ready strategic recommendations.
Tech Stack Fluency & Internal Coordination
- Operate daily within HubSpot and Airtable for campaign monitoring, client health tracking, and account documentation.
- Translate client needs into actionable briefs for internal execution teams.
- Maintain accurate records of campaign status, health scores, and expansion signals.
- Use AI tools for call preparation, strategy analysis, and communication drafting.
Onboarding & Client Development
- Lead onboarding for new clients, setting expectations and establishing operational cadence.
- Run Quarterly Business Reviews (QBRs) that connect campaign performance with revenue outcomes.
- Help clients evolve their outbound programs toward more advanced targeting, messaging, and pipeline strategies.
- Guide clients toward stronger pipeline performance through continuous strategic optimization.

Non-Negotiable
- Agency or consultancy client management experience with ownership of strategic client relationships.
- Proven experience managing and growing high-value accounts with revenue responsibility.
- Strong ability to lead executive-level conversations with founders, CROs, and senior revenue leaders.
- Campaign data literacy, including the ability to interpret performance trends and derive strategic insights.
- Hands‑on experience using CRM and operational tools such as HubSpot and Airtable.
- Demonstrated ability to use AI tools (Claude, Gemini, or similar) as part of a daily professional workflow.
- Excellent strategic communication skills with the confidence to challenge assumptions and guide decision‑making.
Strong Preference
- Background in outbound sales, demand generation, or pipeline development programs.
- Experience working with outbound sequencing or automation tools.
- Familiarity with workflow automation platforms such as Clay, n8n, or similar tools.
- Experience managing international clients or distributed teams.
- Previous involvement in building client success playbooks, onboarding frameworks, or scaling CS operations.