Senior Client Platform Engineer - End-to-End App Support

Unitrade 745 (Pty) Ltd; Cape Town; Vor Ort; ZAR 600.000 - 900.000; Vollzeit

Zusammenfassung

Unitrade 745 (Pty) Ltd is seeking a Senior Application Support Engineer to own complex client-facing issues across application code, desktop, server environments and enterprise networks. You will diagnose C# code, troubleshoot Vue.js and Electron apps, and perform safe Angular fixes as needed.

The role requires hands-on experience with Windows/Linux servers, Azure Monitor, and strong communication skills. You will work remotely with enterprise IT teams and contribute to improved documentation

Qualifikationen

• 5+ years in technical support, solutions engineering or platform engineering.
• Minimum 2 years in client-facing capacity.
• Hands-on C#; diagnose application code and stack traces.
• Proficient in Vue.js and Electron diagnostics.
• Working knowledge of Angular core concepts (components, services, routing, state).
• Comfortable with Windows and Linux CLI.
• Experience troubleshooting complex enterprise infrastructure and networking issues.
• Proficient with Azure Monitor and Log Analytics.
• Clear written and verbal communication; ownership-driven problem solving.

Aufgaben

• Diagnose and resolve complex application, desktop and server-side issues.
• Read and interpret C# code, stack traces, logs and application behaviour.
• Troubleshoot Vue.js and Electron applications, including DevTools, IPC, packaging and auto-update issues.
• Make small, safe fixes within an Angular web app when required.
• Install, configure and troubleshoot .NET console apps across Windows and Linux servers.
• Investigate firewall, proxy, certificate and network-path issues in enterprise environments.
• Use Azure Monitor and Log Analytics for troubleshooting and proactive issue identification.
• Conduct remote installations, technical walkthroughs and troubleshooting sessions with enterprise IT teams.
• Own technical cases through to resolution and improve documentation and processes.

Kenntnisse

C# expertise

Vue.js

Electron

Angular

CLI usage

Communication skills

Ownership mindset

Client-facing

Problem solving

Crypto?

Tools

Azure Monitor

Log Analytics

Jobbeschreibung

Unitrade 745 (Pty) Ltd is seeking a Senior Application Support Engineer to own complex client-facing issues across application code, desktop, server environments and enterprise networks. You will diagnose C# code, troubleshoot Vue.js and Electron apps, and perform safe Angular fixes as needed.

The role requires hands-on experience with Windows/Linux servers, Azure Monitor, and strong communication skills. You will work remotely with enterprise IT teams and contribute to improved documentation