Senior Claims Adjuster - Property Division

Placements24; Johannesburg; Ibrido; ZAR 450.000 - 750.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical aid

Provident fund

Bonuses

Leave allowances

Remote work support

Descrizione del lavoro

Placements24 is seeking a Senior Claims Adjuster in Johannesburg, Gauteng, to lead complex property claims from investigation to settlement. The role blends office collaboration with remote flexibility in a hybrid work setting.

You will investigate, evaluate and negotiate claims, conduct site inspections, gather documentation, and mentor junior team members while upholding regulatory compliance and excellent service to policyholders.

Competenze

• A minimum of 5-7 years of experience in property claims adjusting.
• Proven track record of successfully managing a diverse caseload of complex claims.
• In-depth knowledge of insurance policies, coverage, and relevant legislation.
• Strong negotiation, communication, and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in claims management software and standard office applications.
• A relevant degree or professional qualification in insurance, law, or a related field is highly desirable.
• Ability to work independently and as part of a collaborative team in a hybrid setting.

Mansioni

• Investigate, evaluate and negotiate complex property claims.
• Conduct site inspections to determine coverage and liability.
• Gather police reports, medical records, and repair estimates.
• Communicate with policyholders, witnesses, legal representatives and others.
• Prepare detailed reports and recommendations for settlement or denial.
• Ensure compliance with regulations and company policies.
• Mentor junior claims adjusters on complex cases.
• Identify fraud indicators and escalate investigations as necessary.

Conoscenze

Negotiation

Communication

Interpersonal skills

Analytical thinking

Formazione

Relevant degree or professional qualification

Strumenti

Claims management software

Descrizione del lavoro

About the Role

Our client is a leading insurance provider seeking a highly experienced Senior Claims Adjuster to join their dynamic team in Johannesburg, Gauteng . This role is pivotal in managing complex property claims, ensuring timely and accurate assessments, and providing exceptional service to policyholders. The successful candidate will be instrumental in upholding the company's reputation for reliability and customer care. This position offers a blend of office-based collaboration and remote flexibility, catering to a modern work environment. You will play a crucial part in the end-to-end claims process, from initial investigation to final settlement, working closely with a team of dedicated professionals. The company prides itself on fostering a supportive and growth-oriented culture, encouraging continuous learning and professional development.

Key Responsibilities

Investigate, evaluate, and negotiate complex property insurance claims, including structural damage, contents loss, and business interruption. Conduct thorough site inspections and assessments to determine coverage and liability. Gather and analyze all relevant documentation, such as police reports, medical records, and repair estimates. Communicate effectively with policyholders, witnesses, legal representatives, and other relevant parties throughout the claims process. Prepare detailed reports and recommendations for claim settlement or denial. Ensure compliance with all relevant regulations and company policies. Mentor junior claims adjusters and provide guidance on complex cases. Identify potential fraud indicators and escalated investigations as necessary.

Requirements

A minimum of 5-7 years of experience in property claims adjusting. Proven track record of successfully managing a diverse caseload of complex claims. In-depth knowledge of insurance policies, coverage, and relevant legislation. Strong negotiation, communication, and interpersonal skills. Excellent analytical and problem-solving abilities. Proficiency in claims management software and standard office applications. A relevant degree or professional qualification in insurance, law, or a related field is highly desirable. Ability to work independently and as part of a collaborative team in a hybrid setting.

Benefits

Our client offers a competitive salary package commensurate with experience, along with a comprehensive benefits program. This includes medical aid, a provident fund, performance-based bonuses, and generous leave allowances. Opportunities for professional development, continuous training, and career advancement within a reputable organization are abundant. The hybrid work model allows for a healthy work-life balance, with dedicated support for remote work setups. Join a forward-thinking company that values its employees and invests in their long-term success.