Senior Claims Adjuster - Property

Placements24; Noord-Kaap; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Company vehicle provided for site-insp

Comprehensive medical aid and retirem

Opportunities for professional develop

Stable and supportive work environment

Job summary

Placements24 is recruiting a Senior Claims Adjuster in Kimberley, Northern Cape, to manage complex property insurance claims for residential and commercial properties. The role requires on-site work and mentorship for junior adjusters, with a focus on timely, fair settlements.

You will investigate, assess damages, negotiate settlements, and ensure compliance with South African insurance regulations while delivering excellent service to policyholders.

Qualifications

• 6+ years of experience as a claims adjuster, with a strong specialization in property insurance.
• Relevant professional certifications or qualifications in insurance or claims management are highly preferred.
• Deep understanding of property construction, building codes, and repair processes.
• Excellent analytical, investigative, and problem-solving skills.

Responsibilities

• Investigate, evaluate, and settle complex property insurance claims (residential and commercial).
• Conduct site inspections to assess damages, determine cause, and estimate repair costs.
• Interpret policy wordings and coverage limitations accurately.
• Communicate effectively with policyholders, contractors, assessors, and legal representatives.
• Negotiate fair settlements within policy limits and company guidelines.
• Manage a caseload of claims efficiently, ensuring timely resolution.
• Identify potential subrogation or salvage opportunities.
• Document all claim activities, decisions, and communications thoroughly in the claims system.

Skills

Analytical skills

Negotiation

Communication

Site inspections

Education

Insurance/claims certification

Property insurance qualifications

Tools

Claims management software

Estimation tools

Job description

About the Role

Our client, a leading insurer in Kimberley, is seeking a highly experienced Senior Claims Adjuster to manage complex property insurance claims. This role is essential for ensuring timely, fair, and accurate claims settlements, upholding the company's commitment to its policyholders. You will investigate claims, assess damages, negotiate settlements, and manage the entire claims process for residential and commercial properties. This is a challenging and rewarding opportunity for a seasoned professional to contribute to a reputable organization. The position requires a full-time commitment on-site in Kimberley, Northern Cape.

Key Responsibilities

• Investigate, evaluate, and settle complex property insurance claims (residential and commercial).
• Conduct site inspections to assess damages, determine cause, and estimate repair costs.
• Interpret policy wordings and coverage limitations accurately.
• Communicate effectively with policyholders, contractors, assessors, and legal representatives.
• Negotiate fair settlements within policy limits and company guidelines.
• Manage a caseload of claims efficiently, ensuring timely resolution.
• Identify potential subrogation or salvage opportunities.
• Document all claim activities, decisions, and communications thoroughly in the claims system.
• Ensure compliance with South African insurance regulations and industry best practices.
• Provide guidance and mentorship to junior claims adjusters.
• Identify and report potential fraudulent claims for further investigation.

Requirements

• A minimum of 6 years of experience as a Claims Adjuster, with a strong specialization in property insurance.
• Relevant professional certifications or qualifications in insurance or claims management are highly preferred.
• Deep understanding of property construction, building codes, and repair processes.
• Excellent analytical, investigative, and problem-solving skills.
• Strong negotiation and conflict-resolution abilities.
• Proficiency in claims management software and estimation tools.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively.
• Thorough knowledge of the South African insurance market and legal framework.
• Commitment to providing exceptional customer service.

Benefits

• A competitive annual salary package up to R .
• Company vehicle provided for site inspections and client visits.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for professional development and advancement.
• A stable and supportive work environment in Kimberley.