Senior Claims Adjuster - Commercial Property

Placements24; Pietermaritzburg; Hybrid; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

Competitive remuneration

Medical aid and retirement fund

Professional development opportunities

Hybrid work environment

Career growth opportunities

Job summary

Placements24 is seeking a highly experienced Senior Claims Adjuster for a leadership role in Pietermaritzburg, KwaZulu-Natal. The role focuses on managing complex commercial property claims, assessing damages, negotiating settlements, and guiding policyholders and internal stakeholders.

The ideal candidate will have 5+ years in commercial property claims, strong negotiation and analytical skills, proficiency with claims software, and the ability to work in a hybrid setup.

Qualifications

• Minimum of 5 years of experience in commercial property claims adjusting.
• Experience handling complex and high-value claims.
• Strong negotiation and communication skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in claims management software.
• Willingness to travel within the Pietermaritzburg region.

Responsibilities

• Investigate, evaluate, and negotiate complex commercial property claims.
• Determine coverage based on policy terms and conditions.
• Conduct site inspections to assess property damage and costs.
• Coordinate with policyholders, counsel, contractors, and others.
• Prepare claim reports and maintain documentation.
• Ensure compliance with regulatory requirements and policies.
• Mentor junior claims adjusters and share expertise.
• Manage a caseload efficiently and effectively.
• Negotiate settlements within authority limits.
• Provide excellent customer service throughout the process.

Skills

Negotiation

Communication

Analytical thinking

Problem solving

Teamwork

Education

Insurance qualifications

Tools

Claims management software

Job description

About the Role

Our client, a prominent name in the insurance sector, is seeking a highly experienced and dedicated Senior Claims Adjuster to join their dynamic team in Pietermaritzburg, KwaZulu-Natal . This role is pivotal in managing complex commercial property claims, ensuring prompt and fair resolution while upholding the company's reputation for excellence. You will be instrumental in assessing damages, negotiating settlements, and providing expert guidance to policyholders and internal stakeholders. This is an exciting opportunity to contribute to a leading insurance provider and advance your career in a challenging yet rewarding environment. The ideal candidate will possess a strong understanding of insurance policies, damage assessment techniques, and relevant legal frameworks. We are looking for an individual with a proven track record of success in handling high-value claims and a commitment to delivering exceptional customer service.

Key Responsibilities

• Investigate, evaluate, and negotiate complex commercial property insurance claims in Pietermaritzburg .
• Determine coverage based on policy terms and conditions.
• Conduct detailed site inspections to assess property damage and estimate repair costs.
• Liaise with policyholders, legal counsel, contractors, and other relevant parties.
• Prepare comprehensive claim reports and documentation.
• Ensure compliance with all regulatory requirements and company policies.
• Mentor and guide junior claims adjusters.
• Manage a caseload of claims efficiently and effectively.
• Negotiate settlements within established authority limits.
• Provide exceptional customer service throughout the claims process.

Requirements

• A minimum of 5 years of experience in commercial property claims adjusting.
• Proven ability to handle complex and high-value claims.
• Strong negotiation and communication skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in claims management software.
• A valid driver's license and willingness to travel within the Pietermaritzburg region.
• Relevant professional qualifications in insurance or a related field are highly desirable.
• Demonstrated understanding of building construction and repair methodologies.
• Ability to work independently and as part of a team in a hybrid work setting.
• Strong ethical conduct and a commitment to professional standards.

Benefits

• Our client offers a competitive remuneration package, including a generous salary and performance-based bonuses.
• Employees also benefit from comprehensive medical aid and retirement fund contributions.
• Continuous professional development opportunities, including advanced training and certifications, are provided.
• A supportive and collaborative work environment is guaranteed, fostering career growth and work-life balance.
• Opportunities for advancement within the organization are significant for high-performing individuals.
• Join a stable and reputable company that values its employees and invests in their future success in Pietermaritzburg .