Insurance Claims Adjuster - Property & Casualty

Placements24; Cape Town; Hybrid; ZAR 420.000 - 680.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Medical aid and life insurance

Retirement fund contribution

Vehicle mileage reimbursement

Zusammenfassung

Placements24 in Cape Town is seeking an experienced Insurance Claims Adjuster (Property & Casualty) to ensure prompt, fair resolutions for policyholders.

The role blends on-site inspections and field visits with hybrid office work, requiring strong investigative, negotiation, and communication skills, plus solid knowledge of claims procedures.

Qualifikationen

• Minimum 4 years of experience as a Claims Adjuster in Property & Casualty insurance.
• Current and valid Adjuster's license for Western Cape region (or willingness to obtain).

Aufgaben

• Investigate, evaluate, and settle property and casualty claims.
• Conduct on-site inspections of damaged properties.
• Interview claimants, witnesses and others to gather information.
• Review estimates and documentation; negotiate settlements.
• Maintain detailed claim files and comply with laws and guidelines.

Kenntnisse

Investigative

Negotiation

Communication

Analytical

Problem-solving

Time management

Tools

Claims management software

Office software

Jobbeschreibung

About the Role

Our client, a reputable and growing insurance firm based in Cape Town, Western Cape, is seeking a dedicated and experienced Insurance Claims Adjuster specializing in Property & Casualty lines. This role is integral to ensuring prompt, fair, and accurate resolution of insurance claims for our valued policyholders. The ideal candidate will possess strong investigative, negotiation, and communication skills, coupled with a thorough understanding of insurance policies and claims procedures. This hybrid position allows for a blend of on-site duties, including collaborating with the claims team and management, and field responsibilities for property inspections and client consultations within the Cape Town metropolitan area and surrounding Western Cape regions. Join a supportive team committed to excellence in claims management.

Key Responsibilities

• Investigate, evaluate, and settle property and casualty insurance claims in accordance with policy terms and conditions.
• Conduct thorough on-site inspections of damaged properties to assess the extent of loss and determine coverage.
• Interview claimants, witnesses, and other parties to gather necessary information.
• Obtain and review repair estimates, invoices, and relevant documentation.
• Negotiate settlements with claimants and/or their representatives within established authority limits.
• Maintain accurate and detailed claim files, documenting all actions taken and decisions made.
• Ensure compliance with all applicable laws, regulations, and company claims handling guidelines.
• Provide clear and timely communication to claimants regarding the status of their claims.
• Identify potential fraud indicators and elevate suspicious claims for further investigation.
• Contribute to process improvements within the claims department.

Requirements

• Minimum of 4 years of experience as a Claims Adjuster, with a strong focus on Property & Casualty insurance.
• Current and valid Adjuster's license for the Western Cape region (or willingness to obtain).
• Proven understanding of property damage assessment, construction principles, and insurance policy interpretation.
• Excellent investigative, analytical, and problem-solving skills.
• Strong negotiation and conflict resolution abilities.
• Proficiency in claims management software and standard office applications.
• Excellent written and verbal communication skills.
• Ability to work independently, manage a caseload effectively, and meet deadlines.
• Valid driver's license and a reliable vehicle for field visits.
• Commitment to providing exceptional customer service and maintaining ethical standards.

Benefits

• Competitive salary range based on experience and qualifications.
• Hybrid work model offering flexibility between office and remote/field work.
• Comprehensive medical aid, dental, and life insurance benefits.
• Retirement fund contribution.
• Allowance for vehicle usage and mileage reimbursement.
• Opportunities for continuing professional development and certifications.
• Supportive team environment and clear career progression pathways.