Senior Catering Operations Manager (Remote)

Placements24; Kempton Park; Remote; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

100% remote

Remote work flexibility

Career development opportunities

Job summary

Placements24 is seeking a seasoned Senior Catering Operations Manager to lead all remote catering operations for high-profile events in South Africa. You will shape strategies, optimize service delivery, and maintain top client satisfaction across dispersed teams.

This role requires 7+ years in catering operations, strong leadership, HACCP compliance, and proficiency with remote collaboration tools. You will coach staff, monitor costs, and ensure safe, high-quality culinary experiences while

Qualifications

• 7+ years in catering operations management
• Leadership experience with dispersed teams
• Experience with HACCP and health/safety regulations

Responsibilities

• Oversee remote catering operations from a central location, ensuring efficiency and quality
• Develop strategies to enhance service delivery and client satisfaction
• Lead a dispersed team including chefs, event coordinators, and service staff
• Ensure HACCP and health/safety compliance across sites via remote monitoring
• Coordinate with suppliers and manage event logistics and staffing
• Monitor costs and optimize food, labor, and equipment expenditures

Skills

Leadership

Remote team management

Communication

Negotiation

Problem solving

HACCP knowledge

Cost control

Education

Bachelor's degree in Hospitality Management or Business Administration

Tools

Project management software

Virtual conferencing tools

Job description

About the Role

Our client, a distinguished name in the events and catering industry, is actively seeking a seasoned Senior Catering Operations Manager to lead and optimize their operational excellence from a remote capacity. This is a critical, fully remote role responsible for overseeing all aspects of catering operations, ensuring seamless execution and client satisfaction across numerous high-profile events. You will leverage your extensive experience in logistics, team management, and quality control to drive efficiency and maintain the highest service standards. This position demands a strategic thinker with a keen eye for detail and a proven ability to manage complex operations remotely. The successful candidate will be a natural leader, adept at motivating and coordinating dispersed teams, and committed to upholding our client's reputation for delivering exceptional culinary experiences. This role is ideal for a results-oriented professional who thrives in a dynamic, remote-first environment and is passionate about the art of event catering.

Key Responsibilities

• Oversee and manage all day-to-day catering operations from a remote location, ensuring efficiency and quality.
• Develop and implement operational strategies to enhance service delivery and client satisfaction.
• Manage a dispersed team of catering staff, including event coordinators, chefs, and service personnel, providing clear direction and support.
• Ensure compliance with all health, safety, and sanitation regulations (HACCP) across all event sites through remote monitoring and training.
• Coordinate with suppliers and vendors to ensure timely delivery of food, beverages, and necessary equipment.
• Manage event logistics, including staffing schedules, transportation, and venue setup coordination.
• Monitor and control operational costs, including food, labor, and equipment expenses, to achieve financial targets.
• Develop and refine operational procedures and best practices for consistent service delivery.
• Handle client inquiries and feedback, resolving issues promptly and professionally to ensure exceptional customer experiences.
• Conduct remote performance reviews and provide ongoing coaching to operational staff.
• Utilize technology platforms for communication, scheduling, inventory management, and operational reporting.

Requirements

• A minimum of 7 years of experience in catering operations management, with a significant portion in leadership roles.
• Demonstrated success in managing large-scale events and complex operational logistics.
• Strong understanding of food and beverage management, inventory control, and cost management.
• Exceptional leadership, team management, and motivational skills, particularly in a remote setting.
• Excellent communication, negotiation, and problem-solving abilities.
• Proficiency in using virtual communication tools, project management software, and other relevant technologies for remote operations.
• Experience in implementing and maintaining health, safety, and sanitation standards.
• Ability to work independently, prioritize tasks, and manage time effectively in a remote work environment.
• A degree in Hospitality Management, Business Administration, or a related field is preferred.
• Must be legally authorized to work in South Africa.

Benefits

• An attractive annual salary of R .
• This is a 100% remote position, offering unparalleled flexibility and work-life balance.
• Opportunity to significantly impact the operational success of a prestigious catering company.
• Professional development and growth opportunities within a supportive organizational structure.
• Collaborative work environment with a dedicated team focused on excellence.
• Chance to be a key player in shaping the future of remote event management.