Senior Management Consultant - Business Process Improvement

Placements24; Mbombela (Nelspruit); On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary + bonus

Medical aid

Paid time off

Professional development

Diverse client exposure

Collaborative team

Job summary

Placements24 in Mbombela (Nelspruit) seeks a Senior Management Consultant specializing in Business Process Improvement to streamline operations, identify bottlenecks, and redesign processes. You will lead client engagements and mentor junior consultants.

The role is office-based in Nelspruit, Mpumalanga, with a focus on driving sustainable improvements across client projects and collaborating with regional teams. A minimum of 5 years’ experience and strong analytical skills are required.

Qualifications

• Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management or related field.
• Minimum of 5 years of experience in business process improvement or operational consulting.
• Strong expertise in process mapping, analysis and re-engineering methodologies (Lean, Six Sigma).
• Proven track record leading projects and cross-functional teams.
• Excellent communication, facilitation and interpersonal skills.
• Experience with process modeling tools and data analysis software.
• Client-facing experience and ability to build relationships in Nelspruit region is a plus.

Responsibilities

• Conduct comprehensive assessments of current business processes across functional areas.
• Identify inefficiencies, bottlenecks, and areas for improvement using Lean Six Sigma.
• Design and document optimized business processes and workflows.
• Develop and execute implementation plans for process changes, managing timelines and resources effectively.
• Facilitate workshops with client stakeholders to gather requirements and drive adoption of new processes.
• Develop KPIs to measure impact and success of BPI initiatives.
• Train client personnel on new processes and tools.
• Mentor and guide junior consultants in BPI methodologies and client engagement.
• Contribute to business development efforts within Nelspruit and surrounding regions.

Skills

Strategic thinking

Project leadership

Analytical skills

Stakeholder management

Facilitation

Communication

Visio

BPMN

Excel

Power BI

Education

Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or related field

Master's degree is a plus

Tools

Visio

BPMN

Excel

Power BI

Job description

About the Role

Our client, a distinguished management consultancy, is actively recruiting a Senior Management Consultant specializing in Business Process Improvement (BPI) for their **Nelspruit, Mpumalanga** office. This role is essential for helping clients streamline operations, enhance efficiency, and reduce costs through effective process analysis and redesign. You will work directly with client teams to identify bottlenecks, implement best practices, and drive sustainable improvements. As a senior member of the team, you will lead engagements and mentor junior consultants. This is an office-based role in **Nelspruit, Mpumalanga**, fostering strong team collaboration and direct client interaction within the **Nelspruit, Mpumalanga** business community.

Key Responsibilities

• Conduct comprehensive assessments of current business processes across various functional areas.
• Identify inefficiencies, bottlenecks, and areas for improvement using methodologies like Lean Six Sigma.
• Design and document optimized business processes and workflows.
• Develop and execute implementation plans for process changes, managing timelines and resources effectively.
• Facilitate workshops with client stakeholders to gather requirements and drive adoption of new processes.
• Develop key performance indicators (KPIs) to measure the impact and success of BPI initiatives.
• Train client personnel on new processes and tools.
• Mentor and guide junior consultants in BPI methodologies and client engagement.
• Contribute to business development efforts within **Nelspruit, Mpumalanga** and the surrounding regions.

Requirements

• Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field. A Master's degree is a plus.
• Minimum of 5 years of experience in business process improvement, operational consulting, or a similar role.
• Demonstrated expertise in process mapping, analysis, and re-engineering methodologies (e.g., Lean, Six Sigma).
• Proven ability to lead projects and manage cross-functional teams.
• Strong analytical and problem-solving skills with a focus on quantitative analysis.
• Excellent communication, facilitation, and interpersonal skills.
• Proficiency in process modeling tools and data analysis software.
• Experience in client-facing roles and building strong relationships.
• Previous experience working with clients in **Nelspruit, Mpumalanga** is an advantage.

Benefits

• Competitive salary package and annual performance bonus.
• Comprehensive medical aid and retirement fund benefits.
• Generous paid time off.
• Opportunities for professional development, including certifications (e.g., Lean Six Sigma Black Belt).
• Exposure to diverse client projects and industries.
• A supportive and collaborative team environment.
• Clear career progression pathways.