Lead Business Process Improvement Consultant

Placements24; George; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Placements24 is seeking an experienced Lead Business Process Improvement Consultant to drive major operational enhancements for client organizations in George, Western Cape. You will analyze current processes, identify bottlenecks, and design robust improvements using Lean and Six Sigma methodologies.

The role requires a minimum of 6 years in process analysis, strong facilitation skills, and the ability to lead large-scale projects. Travel within George and the Western Cape is expected.

Qualifications

• 6+ years in business process analysis or operational excellence
• Lean Six Sigma Green Belt or Black Belt preferred
• Bachelor's degree in Industrial Engineering, Business Management or related field
• Ability to travel to client sites within George and Western Cape

Responsibilities

• Lead assessment and redesign of business processes across client organizations
• Facilitate workshops and stakeholder interviews
• Develop process maps, KPIs and benchmarks
• Design and implement process improvement solutions using Lean and Six Sigma
• Manage change initiatives and adoption of new processes
• Train client personnel on new processes and best practices
• Develop business cases quantifying benefits
• Collaborate with cross-functional teams
• Report progress to senior management and client leadership

Skills

Leadership

Stakeholder management

Lean Six Sigma

Analytical thinking

Facilitation

Education

Bachelor's degree in Industrial Engineering or related

Tools

Visio

ARIS

Job description

About the Role

Our client, a prominent management consultancy firm, is looking for an experienced Lead Business Process Improvement Consultant to join their esteemed practice based in George, Western Cape. This pivotal role involves guiding clients through significant operational enhancements and efficiency drives. You will be responsible for analyzing existing business processes, identifying bottlenecks and areas for optimization, and designing and implementing robust solutions. The successful candidate will possess a deep understanding of process re-engineering methodologies and a passion for driving tangible business value. This is a fantastic opportunity to contribute to the growth and success of businesses within the beautiful Western Cape region, working closely with local enterprises.

Key Responsibilities

• Lead the assessment and redesign of business processes across client organizations.
• Facilitate workshops and stakeholder interviews to gather process information and requirements.
• Develop detailed process maps, identify key performance indicators (KPIs), and establish benchmarks.
• Design and implement innovative process improvement solutions using methodologies such as Lean and Six Sigma.
• Manage change initiatives, ensuring smooth adoption of new processes and technologies.
• Train client personnel on new processes and best practices.
• Develop business cases for process improvement initiatives, quantifying potential benefits.
• Collaborate with cross-functional teams to ensure alignment and integration of improved processes.
• Report on progress and outcomes to senior management and client leadership.

Requirements

• At least 6 years of progressive experience in business process analysis, re-engineering, or operational excellence.
• Demonstrated experience leading large-scale process improvement projects.
• Expertise in Lean Six Sigma (Green Belt or Black Belt certification highly preferred).
• Strong analytical and problem-solving capabilities, with a keen eye for detail.
• Excellent facilitation, communication, and stakeholder management skills.
• Experience in change management and organizational development.
• Bachelor's degree in Industrial Engineering, Business Management, or a related discipline; advanced degree is beneficial.
• Ability to travel to client sites as required within George and the Western Cape.
• Proficiency in process modeling software (e.g., Visio, ARIS).

Benefits

Our client offers a highly competitive salary, potential for performance bonuses, and a comprehensive benefits package. We provide extensive opportunities for professional growth and development, including advanced training and certifications. Join a collaborative and results-oriented team environment where your expertise will be valued, and you can make a significant impact. This non-remote position offers the chance to build deep relationships within the George business community.