Senior Business Operations Manager

Placements24; Randburg; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary + bonus

On-site Randburg office

Health, dental & vision insurance

Retirement fund contributions

Learning & development opportunities

Job summary

Placements24 is seeking a Senior Business Operations Manager for our Randburg client. The role focuses on driving efficiency, streamlining processes, and supporting strategic initiatives through strong analytics and leadership.

You will lead cross-functional projects, implement new systems, and develop KPIs to track performance. A Bachelor’s in business is required, with MBA preferred, and a track record in Lean/Six Sigma is valued.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field; MBA preferred.
• Minimum of 6 years in operations management or business analysis.
• Proven expertise in Lean, Six Sigma and project management.
• Strong analytical and data-driven problem solving skills.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Analyze operational performance and identify opportunities for process improvement and cost reduction.
• Develop and implement strategic operational plans to support growth and objectives.
• Manage cross-functional projects and ensure timely delivery of initiatives.
• Oversee implementation of new systems and technologies to boost efficiency.
• Develop and track KPIs to measure operational success.
• Provide guidance and mentorship to junior operations staff.

Skills

Leadership

Data analysis

Project management

Stakeholder management

CRM systems

Education

Bachelor's degree in Business Administration/Management or related

MBA preferred

Tools

CRM software

Operational analytics software

Job description

About the Role

Our client is looking for a highly skilled Senior Business Operations Manager to join their dynamic team in Randburg . This role is crucial for driving operational efficiency, streamlining business processes, and supporting strategic initiatives. You will analyze current operations, identify areas for improvement, and implement solutions that enhance productivity and profitability. The ideal candidate will possess a strong blend of analytical prowess, strategic thinking, and leadership capabilities, with a proven ability to manage complex projects and drive tangible business outcomes.

Key Responsibilities

• Analyze operational performance and identify opportunities for process improvement and cost reduction.
• Develop and implement strategic operational plans to support business growth and objectives.
• Manage cross-functional projects, ensuring timely and successful delivery of initiatives.
• Oversee the implementation of new systems and technologies to enhance operational efficiency.
• Develop and track key performance indicators (KPIs) to measure operational success.
• Provide guidance and mentorship to junior operations staff.

Requirements

• Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
• Minimum of 6 years of experience in operations management or business analysis.
• Proven expertise in process improvement methodologies (e.g., Lean, Six Sigma) and project management.
• Strong analytical and problem-solving skills with a data-driven approach.
• Excellent communication, collaboration, and stakeholder management abilities.
• Proficiency in CRM systems and operational analytics software.

Benefits

• Competitive salary and performance-based bonus opportunities.
• On-site role in a modern office environment in Randburg .
• Comprehensive health, dental, and vision insurance.
• Retirement fund with company contributions.
• Opportunities for continuous learning and professional advancement within the company.