Senior Business Analyst (iOCOOO172)

iOCO Limited; Pretoria; On-site; ZAR 700,000 - 1,100,000; Full time

Job summary

iOCO Limited is seeking a Senior Business Analyst to turn complex business challenges into actionable solutions. You will bridge business and technology, documenting and validating requirements, and guiding the analysis through design to implementation.

The role emphasises BPMN modelling, use cases, and user stories, supported by Agile practices. Collaboration with cross-functional teams and stakeholders is essential to deliver value and continuous improvement.

Qualifications

• 6+ years of business analysis experience.
• Experience across the BA lifecycle from analysis to implementation.
• Knowledge of Agile methodologies and supporting tools.
• Experience in business process analysis and modelling.

Responsibilities

• Engage stakeholders to identify needs, challenges and objectives.
• Elicit, analyse, document, validate and manage requirements.
• Analyse current and future state processes and create BPMN models.
• Develop use cases and user stories with acceptance criteria.
• Facilitate requirements workshops and validation sessions.
• Support Agile delivery through backlog refinement and planning.
• Collaborate with developers, testers and project teams to implement requirements.
• Ensure traceability and validate delivered solutions against requirements.
• Maintain BA documentation and support knowledge transfer.
• Identify opportunities for process optimisation and automation.

Skills

Requirements elicitation

Business process analysis

BPMN modelling

Use-case development

User-story development

Agile methodologies

Stakeholder engagement

Documentation

Education

Senior Certificate (Grade 12)

NQF Level 7 qualification (CS/IS)

Certification in Business Analysis

Job description

Are you a seasoned Business Analyst who thrives on turning complex business challenges into clear, actionable solutions? We are looking for a Senior Business Analyst with strong process knowledge to join a dynamic team where your ability to bridge the gap between business and technology will make a real impact.

What you'll do:

• Engage business stakeholders to identify business needs, challenges, opportunities and objectives.
• Elicit, analyse, document, validate and manage business requirements.
• Conduct business process analysis to identify inefficiencies, bottlenecks, risks and opportunities for improvement.
• Develop current-state (AS-IS) and future-state (TO-BE) business process models.
• Create process maps using Business Process Model and Notation (BPMN).
• Develop use cases, user stories, acceptance criteria and functional requirements.
• Facilitate requirements workshops, stakeholder interviews and business validation sessions.
• Support Agile delivery through backlog refinement, sprint planning and requirements clarification.
• Work closely with developers, testers, architects and project teams to ensure that requirements are correctly interpreted and implemented.
• Support solution design, development, testing, user acceptance testing (UAT) and implementation.
• Manage requirements traceability and assess the impact of proposed changes.
• Validate delivered solutions against approved business requirements.
• Maintain business analysis documentation and support knowledge transfer.
• Identify opportunities for process optimisation, automation and operational improvement.

Qualifications:

• Senior Certificate (Grade 12).
• NQF Level 7 qualification or equivalent in Computer Science, Information Systems or a related field.
• Certification in Business Analysis.

Your Expertise:

• At least six (6) years of business analysis experience.
• Experience across the business analysis lifecycle, from analysis through design, build and implementation.
• Knowledge and practical experience of Agile methodologies and supporting tools.
• Experience in business process analysis and modelling.
• Experience developing:
• Use cases.
• User stories.
• Business process maps using BPMN.

Required Competencies:

• Requirements elicitation and management.
• Business process analysis and optimisation.
• BPMN process modelling.
• Use-case and user-story development.
• Agile business analysis.
• Stakeholder engagement and facilitation.
• Functional specification development.
• Requirements traceability.
• Change impact analysis.
• Communication, documentation and problem-solving.