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Exalto Consulting in Cape Town is seeking an experienced Business Analyst to join a team delivering business-critical systems and change initiatives. You will work with stakeholders across business and technology to define practical, well-defined solutions.
Responsibilities include documenting BRDs/FRDs and user stories, creating AS IS and TO BE process maps, supporting UAT, and coordinating go-live readiness, with a focus on continuous improvement.
We are recruiting for an experienced Business Analyst to join an established organisation in Cape Town. This role supports business critical systems and change initiatives, working closely with stakeholders across the business and technology teams to deliver practical, well defined solutions.
Work with stakeholders to understand business needs and define requirements
Facilitate workshops, interviews and requirement validation sessions
Document business and functional requirements including BRDs, FRDs and user stories
Produce process maps including AS IS and TO BE, plus gap analysis and impact assessment
Support solution design by working with technical teams and third parties
Coordinate and support UAT, defect triage and go live readiness activities
Identify risks, issues and dependencies and support effective delivery governance
Contribute to continuous improvement of processes, systems and ways of working
Proven experience in a Business Analyst role within a complex environment
Strong SDLC understanding with experience across Agile and or Waterfall delivery
Confident producing clear documentation and translating needs into deliverable requirements
Strong stakeholder management, communication and workshop facilitation skills
Experience working with system integrations, process change or transformation programmes
Exposure to regulated or compliance driven environments is beneficial
A collaborative environment with varied projects and strong stakeholder engagement
Opportunity to work across systems, processes and business change delivery
A full time permanent role based in Cape Town