Business Analyst

Expleo; South Africa; On-site; ZAR 450 000 - 700 000; Full time

Job summary

A leading consulting firm in South Africa is seeking an experienced Business Analyst to effectively liaise with stakeholders and understand the business's needs. Candidates should have 6-10 years of experience with at least 4 years in business analysis, ideally in retail or e-commerce sectors. The ideal candidate will possess strong technical knowledge and be proficient in various methodologies including Agile and Lean Six Sigma. This role aims to improve processes and deliver project results efficiently.

Qualifications

• 6-10 years of experience in analysis roles.
• 4 years practical experience in business analysis.
• Ideally worked in retail, e-commerce, and services sector.

Responsibilities

• Collaborate with stakeholders to define and manage requirements.
• Facilitate requirements workshops and maintain focus.
• Identify opportunities for improvement in processes.

Skills

Leadership

Stakeholder engaging

Communication

Problem-solving

Customer Service

Education

Matric / Grade 12 / National Senior Certificate

Advanced Diplomas/National 1st Degrees

Relevant qualification in Business Analysis

Tools

SAFe Certified

BPMN

Visio

AGILE Methodologies

Lean Six SIGMA

Job description

Overview

Expleo South Africa is looking for a Business Analyst to apply a set of tasks and techniques used to work as a liaison amongst stakeholders in order to understand the problems, opportunities, needs, structure, policies and operations of the organisation on large, high risk and complex projects.

To recommend solutions that enable the organisation to achieve its goals. To elicit and analyse the actual needs of the stakeholders; facilitate communication between organisational units and play a central role in aligning the needs of business units with the capabilities delivered by information technology and may serve as a translator between these groups.

The BA has years of deep practical experience in the role; with repeated practice performing business analysis in a variety of complex situations. The BA knows what techniques to use and what influences the usage of the various techniques for the tasks. He or she works independently and may plan; supervise or lead the work of others on large projects and work efforts. The BA has a deep working knowledge of most, if not all, business analysis practices.

Please note: While this Business Analyst role isn't currently open, we're actively engaging with exceptional professionals to build a strong talent pool for exciting future opportunities.

Responsibilities

• Collaborate with stakeholders by managing conflict, agreeing on task and project requirements, and remaining impartial in requirements discussions.
• Facilitate requirements workshop, maintain group focus and leads discussion toward stated goals.
• Define business objectives, processes and requirements.
• Build, sustain and leverage relationships with persons within and outside area of immediate responsibility when gathering, validating and approving requirements.
• Manage client and stakeholder expectations.
• Contribute to a culture of transformation by participating in culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth. Understand and embrace the businesses vision and values, leading by example.
• Identify opportunities to improve or enhance processes.
• Add value to the business by supporting the implementation of new processes, policies and systems.
• Deliver project results cost effectively on time and within risk parameters.
• Ensure improved results. Plan and monitor business analysis activities, communication approach, requirements management and analysis performance.
• Conduct and document requirements elicitation through the application of brainstorming, prototyping, etc Ensure work is completed to plan.
• Analyse and document the enterprise. Prepare business cases. Justify the investment for business initiative.
• Comply with risk standards – monitoring and take correcting if necessary.
• Deliver required output by ensuring work obstacles and problems are managed effectively. Assess and validate solutions and requirements. Support the achievement of the business strategy, objectives and values.
• Ensure knowledge management by sharing knowledge and industry trends with team.
• Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
• Ensure team success.
• Actively promote and contribute to the organisation's Business Analysis (BA) Centre of Excellence in defining the BA practices for the organisation.

Qualifications

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees
• Relevant qualification in Business Analysis from one of the IIBA Endorsed Education Providers contributing towards future certification.

Technical Competencies

• SAFe Certified
• Scrum
• AGILE Methodologies
• Lean Six SIGMA
• IOS / Android
• BPMN
• ARIS
• Visio
• Process Modelling
• Systems Analysis
• Requirements Gathering
• BABOK
• Integration
• Software Development Life Cycle

Interpersonal / Personal Competencies

• Leadership
• Self- Engaging
• Stakeholder engaging
• Culture fit
• Relationship Management
• Team-orientation
• Communication
• Customer Service
• Delivery-orientation
• Problem-solving
• Integrity
• Resilience and Drive
• Innovation and Resourcefulness

Experience

• 6-10 years working experience (business or IT) in various analysis roles.
• 4 years practical experience of the business analysis discipline.
• Must have ideally worked in the retail, e-commerce and services sector. Must have worked on agile projects, under high pressure and flexible to manage iterative changes to business requirements and specifications to be translated and converse with developers. Ideally design and specified requirements for Mobile Apps.
• Hybrid BA - Process & Business Analysis.
• Deep technical knowledge and understanding of Android & IOS.
• Strategy Driver.