Senior Business Analyst - Innovation Hub, Agile & Autonomy

Pragma Global; South Africa; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Pragma Global is seeking a Principal Business Analyst for its Cape Town office to lead high-impact initiatives in the financial services sector. You will bridge business needs and technology, mentor junior analysts, and drive process improvements in client engagements.

The role requires deep domain knowledge of financial services, regulatory awareness, and strong consultancy skills to shape strategic initiatives with major financial institutions in South Africa.

Qualifications

• Bachelor's degree in Business, Finance, Information Systems, or related field; Master's preferred.

Responsibilities

• Lead analysis of complex business problems in the financial services industry.
• Define business requirements, functional specifications, and process models for diverse client projects.
• Facilitate workshops and stakeholder meetings with business users, IT teams, and senior management.
• Develop and execute test plans, ensuring solutions meet business needs and quality standards.
• Translate complex technical information into clear, concise business documentation and presentations.
• Provide expert advice and guidance to clients on best practices in business analysis and process optimization.
• Mentor and guide junior business analysts and project team members.
• Collaborate with project managers to ensure project scope, timelines, and deliverables are well managed.
• Analyze industry trends and regulatory changes impacting the financial services sector.
• Contribute to development of consulting methodologies and thought leadership in financial services.

Skills

Business analysis

Stakeholder engagement

Requirements gathering

Mentoring

Education

Bachelor's degree in Business/Finance/Information Systems

Master's degree preferred

Job description

Principal Business Analyst - Financial Services

About the Role Our client, a prestigious management consultancy, is looking for a highly experienced Principal Business Analyst to join their growing practice in **Cape Town, Western Cape**. This senior role is crucial for delivering impactful business solutions to clients within the financial services sector. You will be responsible for bridging the gap between business needs and technological solutions, ensuring that projects align with strategic objectives and deliver measurable value. The ideal candidate possesses a deep understanding of financial services operations, regulatory requirements, and a passion for driving business improvements. This is a fantastic opportunity to shape strategic initiatives and work with some of the most influential financial institutions in **South Africa**. You will play a key role in client-facing engagements, acting as a trusted advisor and subject matter expert. This role is based in our client's vibrant **Cape Town** office.

Key Responsibilities

• Lead the analysis of complex business problems within the financial services industry, identifying root causes and opportunities for improvement.
• Define business requirements, functional specifications, and process models for diverse client projects.
• Facilitate workshops and stakeholder meetings with business users, IT teams, and senior management.
• Develop and execute test plans, ensuring that solutions meet business needs and quality standards.
• Translate complex technical information into clear, concise business documentation and presentations.
• Provide expert advice and guidance to clients on best practices in business analysis and process optimization.
• Mentor and guide junior business analysts and project team members.
• Collaborate with project managers to ensure project scope, timelines, and deliverables are managed effectively.
• Analyze industry trends and regulatory changes impacting the financial services sector.
• Contribute to the development of our client's consulting methodologies and thought leadership in financial services.

Requirements

• Bachelor's degree in Business, Finance, Information Systems, or a related field; Master's degree preferred.