Senior Business Analyst: Drive Transformation & Efficiency

MANCOSA; KwaZulu-Natal; On-site; ZAR 600,000 - 900,000; Full time

Job summary

MANCOSA is hiring a Senior Business Analyst to bridge business needs with technology solutions, supporting digital transformation and the full project lifecycle. The role requires analysing requirements, modelling processes and ensuring alignment with strategic goals.

The successful candidate will collaborate with stakeholders, IT teams and vendors to implement system enhancements, data flows and interoperability, while coordinating UAT and change activities to ensure successful adoption.

Qualifications

• 3–5 years of relevant experience in business analysis, systems analysis, process improvement or IT project delivery.
• Experience supporting enterprise system implementations, enhancements, integrations or digital transformation initiatives.
• Experience in process mapping, requirements documentation, UAT coordination and business process improvement.
• Familiarity with SDLC and Agile and/or Waterfall delivery approaches.

Responsibilities

• Bridge business needs with technology solutions by analysing requirements and documenting clear, actionable requirements for IT projects.
• Analyse and optimise current processes; model current and future states and recommend redesigns, standardisation and automation.
• Support IT PMO in project initiation, planning and execution; contribute to business cases and feasibility assessments.
• Define requirements for new systems, integrations and data flows; assess designs for business alignment.
• Develop UAT scenarios and test cases; coordinate testing and support go-live readiness assessments.
• Engage stakeholders and support change management, including training and user documentation.

Skills

Process Improvement

Analytical thinking

Communication

Technical Understanding

Documentation

Education

Bachelor’s degree in Business Analysis / Information Systems / IT / Business Management / Industrial Engineering

ECBA/CCBA/CBAP or similar IIBA certification

Agile/PM training or change management training

Job description

MANCOSA is hiring a Senior Business Analyst to bridge business needs with technology solutions, supporting digital transformation and the full project lifecycle. The role requires analysing requirements, modelling processes and ensuring alignment with strategic goals.

The successful candidate will collaborate with stakeholders, IT teams and vendors to implement system enhancements, data flows and interoperability, while coordinating UAT and change activities to ensure successful adoption.