Senior Business Analyst — Digital Banking Transformation

Placements24; Randburg; On-site; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Bonus scheme

Medical aid

Provident fund

Leave benefits

Professional development

Job summary

Placements24 is seeking a Senior Business Analyst in Randburg, Gauteng to drive the digital transformation of banking operations. You will gather and analyze business requirements, define solutions for digital banking platforms, and ensure seamless alignment between business needs and technical delivery.

Responsibilities include eliciting requirements for online channels, mobile apps, onboarding, and UAT support, with strong stakeholder collaboration and agile work practices.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience as a Business Analyst within Banking & Finance, with a focus on digital banking, online platforms, or mobile apps.
• Proven experience in requirements elicitation, documentation (BRDs, FSDs, user stories), and stakeholder management.
• Strong understanding of agile methodologies (Scrum, Kanban) and experience working in agile teams.
• Proficiency in using BA tools and techniques (UML, BPMN).
• Excellent analytical, problem-solving, and communication skills.

Responsibilities

• Elicit, analyze, document, and validate business requirements for digital banking initiatives (online channels, mobile apps, onboarding).
• Translate needs into functional/non-functional specs, user stories, and use cases.
• Collaborate with stakeholders across business units, IT, product, and design.
• Facilitate workshops to gather requirements and drive consensus.
• Develop process flows, wireframes, and prototypes for proposed solutions.
• Support development and testing to ensure alignment with objectives and quality.

Skills

Requirements elicitation

Stakeholder management

Agile methodologies

UML/BPMN

Analytical thinking

Communication

Education

Bachelor's degree in Business Administration/IT/CS

Tools

JIRA

UML

BPMN

Job description

Placements24 is seeking a Senior Business Analyst in Randburg, Gauteng to drive the digital transformation of banking operations. You will gather and analyze business requirements, define solutions for digital banking platforms, and ensure seamless alignment between business needs and technical delivery.

Responsibilities include eliciting requirements for online channels, mobile apps, onboarding, and UAT support, with strong stakeholder collaboration and agile work practices.