Business Analyst

Recruitech (Pty) Ltd; Durban; On-site; ZAR 600,000 - 800,000; Full time

Job summary

RecruiTech in Durban is seeking an experienced Business Analyst with a minimum of 5 years in a software development environment to bridge business requirements and technical delivery. You will work with clients, stakeholders, developers, project managers and QA to define requirements, improve processes and support delivery of effective software solutions.

Key responsibilities include facilitating workshops, documenting workflows, producing user stories and ensuring traceability throughout the

Qualifications

• 5+ years of Business Analysis experience in software development, enterprise systems or systems integration.
• Experience across the full SDLC, from discovery through deployment and post-implementation support.
• Strong requirements elicitation, documentation, process mapping and stakeholder management skills.
• Practical experience with Agile/Scrum and UAT coordination.
• Working knowledge of databases, APIs, systems integration and non-functional requirements.
• Familiarity with Jira, Azure DevOps, Confluence, Visio or equivalent.
• Relevant qualification in Business Analysis, Information Systems, Computer Science or related field, or equivalent practical experience.

Responsibilities

• Facilitate stakeholder workshops, interviews and requirements-gathering sessions.
• Analyse business processes and document current-state and future-state workflows.
• Develop business requirements, functional specifications, user stories and acceptance criteria.
• Translate business needs into clear, actionable requirements for technical teams.
• Support solution design, Agile delivery, backlog refinement and scope management.
• Coordinate UAT, review test cases, assist with defect resolution and facilitate business sign-off.
• Support deployment, user training, post-implementation reviews and ongoing improvements.
• Maintain requirements traceability and manage stakeholder expectations throughout the SDLC.

Skills

Stakeholder management

Requirements elicitation

Documentation

Agile/Scrum

UAT coordination

SDLC knowledge

Education

Relevant qualification in Business Analysis, Information Systems, Computer Science or related field

Tools

Jira

Azure DevOps

Confluence

Visio

Job description

We are looking for an experienced Business Analyst with a minimum of 5 years’ experience in a software development environment to bridge the gap between business requirements and technical delivery.

The successful candidate will work closely with clients, business stakeholders, developers, project managers and QA teams to define requirements, improve business processes and support the delivery of effective software solutions.

Key Responsibilities

• Facilitate stakeholder workshops, interviews and requirements-gathering sessions.
• Analyse business processes and document current-state and future-state workflows.
• Develop business requirements, functional specifications, user stories and acceptance criteria.
• Translate business needs into clear, actionable requirements for technical teams.
• Support solution design, Agile delivery, backlog refinement and scope management.
• Coordinate UAT, review test cases, assist with defect resolution and facilitate business sign-off.
• Support deployment, user training, post-implementation reviews and ongoing improvements.
• Maintain requirements traceability and manage stakeholder expectations throughout the SDLC.

Minimum Requirements

• At least 5 years’ Business Analysis experience in software development, enterprise systems or systems integration.
• Demonstrable experience across the full SDLC, from discovery through deployment and post-implementation support.
• Strong requirements elicitation, documentation, process mapping and stakeholder management skills.
• Practical experience with Agile/Scrum and UAT coordination.
• Working knowledge of databases, APIs, systems integration and non-functional requirements.
• Familiarity with tools such as Jira, Azure DevOps, Confluence, Visio or equivalent.
• Relevant qualification in Business Analysis, Information Systems, Computer Science or a related field, or equivalent practical experience.

Advantageous

• SQL, BPMN/UML, API integration, data migration or reporting experience.
• Exposure to cloud solutions, digital transformation and POPIA.
• Relevant Business Analysis or Agile certifications.

Key Competencies

Strong analytical thinking, attention to detail, clear communication, problem-solving, adaptability and the ability to manage competing priorities.