Senior Business Analysis

Reverside; Johannesburg; On-site; ZAR 780,000 - 1,200,000; Full time

Job summary

Reverside in Johannesburg is seeking an experienced Senior Business Analyst to drive digital transformation and core banking initiatives in a retail banking context. You will translate complex requirements into Epics and User Stories, manage agile backlogs, and document as‑is/to‑be processes to guide APIs and integrations.

The role collaborates with Solution Architects and QA to ensure compliant, customer‑centred outcomes and adherence to banking regulations.

Qualifications

• 6–8 years of experience as a Functional Business Analyst.
• At least 4 years' experience within retail banking or financial services.
• Bachelor's degree in Information Systems, Computer Science, Business Management, Commerce or an equivalent quantitative field.
• Advanced Business Analysis Diploma (FTI or equivalent) advantageous.
• CBAP, PMI-PBA or SAFe Product Owner/Product Manager (POPM) certification advantageous.
• Strong understanding of unsecured lending, transactional banking accounts, card issuing/acquiring or digital KYC and customer onboarding.
• Experience working in Agile or Scaled Agile environments.
• Strong requirements elicitation, process modelling and stakeholder management experience.

Responsibilities

• Lead requirements-gathering workshops with business units, executives and technical stakeholders.
• Analyse and document end-to-end customer journeys, business requirements and operational dependencies.
• Translate business requirements into Epics, Features and detailed User Stories with clear acceptance criteria.
• Manage and refine functional backlogs using Agile and Scaled Agile methodologies.
• Document current-state (As-Is) and future-state (To-Be) business processes using BPMN 2.0.
• Identify process inefficiencies, operational bottlenecks and opportunities for improvement.
• Collaborate with Solution Architects and technical teams on APIs, system configurations and integration requirements.
• Advise Product Owners and business stakeholders on solution options, MVP scope, operational impacts and functional risks.
• Work with Quality Assurance teams to validate functional requirements and test coverage.
• Support implementation activities, deployment cycles, production rehearsals and post-go-live stabilisation.
• Ensure business solutions align with applicable banking regulations and compliance requirements.

Skills

Requirements gathering

Backlog management

Stakeholder management

Business process modelling

Agile/SAFe

API integration

Regulatory knowledge

SQL basics

Education

Bachelor's degree in Information Systems

Advanced Business Analysis Diploma

CBAP/ PMI-PBA / SAFe POPM certification (advantageous)

Tools

Signavio

ARIS

Visio

Jira

Confluence

Azure DevOps

Job description

Johannesburg, South Africa | Posted on 11/03/2026

Reverside is an established it services provider focusing ondelivering high-quality software development, it is resourcing, digitaltransformation, and systems support solutions. We are always looking forskilled professionals to join our growing team and contribute to innovativetechnology projects across various industries.

We are seeking an experienced Senior Business Analyst tosupport digital transformation and core banking initiatives within the retailbanking environment. The role focuses ongathering and translating complex business requirements into functionalsolutions, managing Agile backlogs, documenting business processes andcollaborating with technical teams to ensure solutions align with businessobjectives, customer needs and regulatory requirements.

Key Responsibilities:

• Lead requirements-gathering workshops withbusiness units, executives and technical stakeholders.
  
• Analyse and document end-to-end customerjourneys, business requirements and operational dependencies.
  
• Translate business requirements into Epics,Features and detailed User Stories with clear acceptance criteria.
  
• Manage and refine functional backlogs usingAgile and Scaled Agile methodologies.
  
• Document current-state (As-Is) and future-state(To-Be) business processes using BPMN 2.0.
  
• Identify process inefficiencies, operationalbottlenecks and opportunities for improvement.
  
• Collaborate with Solution Architects andtechnical teams on APIs, system configurations and integration requirements.
  
• Advise Product Owners and business stakeholderson solution options, MVP scope, operational impacts and functional risks.
  
• Work with Quality Assurance teams to validatefunctional requirements and test coverage.
  
• Support implementation activities, deploymentcycles, production rehearsals and post-go-live stabilisation.
  
• Ensure business solutions align with applicablebanking regulations and compliance requirements.
  

Qualifications &Experience:

• 6–8 years of experience as a Functional BusinessAnalyst.
  
• At least 4 years' experience within retailbanking or financial services.
  
• Bachelor's degree in Information Systems,Computer Science, Business Management, Commerce or an equivalent quantitativefield.
  
• Advanced Business Analysis Diploma (FTI orequivalent) advantageous.
  
• CBAP, PMI-PBA or SAFe Product Owner/ProductManager (POPM) certification advantageous.
  
• Strong understanding of unsecured lending,transactional banking accounts, card issuing/acquiring or digital KYC andcustomer onboarding.
  
• Experience working in Agile or Scaled Agileenvironments.
  
• Strong requirements elicitation, processmodelling and stakeholder management experience.
  

Technical Skills:

• Business process modelling using BPMN 2.0.
  
• Process design tools such as Signavio, ARIS andVisio.
  
• Agile backlog management tools including Jira,Confluence and Azure DevOps.
  
• Understanding of API contracts, systemintegrations and functional specifications.
  
• Basic SQL querying for data validation andanalysis.
  
• Knowledge of Gherkin/BDD standards andacceptance criteria.
  
• Regulatory & Compliance Knowledge.
  
• National Credit Act (NCA), particularlyaffordability assessments.
  
• Protection of Personal Information Act (POPIA).
  
• Financial Sector Conduct Authority (FSCA)requirements.
  
• Treating Customers Fairly (TCF) principles.