Senior Broadband Technician: On-site & Field Support

Placements24; Benoni; Sur place; ZAR 180 000 - 300 000; Plein temps

Avantages offerts par ce poste

Competitive salary + bonuses

Medical and retirement benefits

Tools and vehicle provided

Structured training programs

Supportive team environment

Career progression opportunities

Résumé du poste

Placements24 is seeking a Senior Broadband Technician to join our operations team in Benoni, Gauteng. The role focuses on installation, maintenance, and repair of broadband networks to deliver reliable internet and data services at customer premises.

You will troubleshoot complex issues, guide junior technicians, and uphold safety and quality standards in fast-paced telecoms environments. A valid driver’s license and flexibility, including weekends, are required.

Qualifications

• Proven experience as a Broadband Technician or similar telecoms role.
• Strong understanding of networking fundamentals including TCP/IP and Wi‑Fi.
• Proficiency with diagnostic tools for network testing and fault finding.
• Experience with fiber optic termination and testing is highly desirable.
• Excellent problem-solving abilities and customer service skills.
• Valid driver's license and ability to work flexible hours, including weekends.

Responsabilités

• Install, troubleshoot, and repair broadband services, including fiber optic and DSL at customer premises.
• Perform network maintenance and upgrades for optimal performance and reliability.
• Diagnose and resolve faults related to modems, routers, and in-home networking equipment.
• Provide technical guidance to junior technicians and assist with challenging installations.
• Ensure all work adheres to company standards and safety regulations.
• Maintain accurate records of service calls, equipment used, and resolutions.

Connaissances

Broadband technician experience

Networking fundamentals (TCP/IP, Wi-Fi

Diagnostic tools usage

Fiber optic termination

Customer service skills

Driver's license & flexibility

Outils

Diagnostic tools

Description du poste

Placements24 is seeking a Senior Broadband Technician to join our operations team in Benoni, Gauteng. The role focuses on installation, maintenance, and repair of broadband networks to deliver reliable internet and data services at customer premises.

You will troubleshoot complex issues, guide junior technicians, and uphold safety and quality standards in fast-paced telecoms environments. A valid driver’s license and flexibility, including weekends, are required.