Senior BI & MIS Lead — Retail Analytics & Automation

Network Finance; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Network Finance seeks an MIS & BI Specialist to lead trusted management information and BI initiatives that boost operational performance, productivity, and customer experience across Finance, Operations, Merchandising, Planning, HR, Marketing and E‑commerce.

You will translate business needs into dashboards, reports, models, and automation while driving data governance, quality, and security and collaborating with senior stakeholders across the organisation.

Qualifications

• Bachelor's level degree or diploma required in Information Systems, Computer Science, Business Analytics or related field.
• 5+ years in BI, MIS, data analytics, or related information management environment.
• Experience coordinating cross‑functional stakeholders, suppliers, and technology initiatives.
• Experience across requirements gathering, systems implementation, testing, documentation, and user adoption.
• Exposure to retail, e-commerce, inventory, or multi‑site environments is advantageous.

Responsibilities

• Lead and manage the MIS and BI delivery programme, translating business requirements into actionable reporting and analytics solutions.
• Develop and maintain robust reporting frameworks, dashboards, analytical models, and performance metrics.
• Drive data governance initiatives, ensuring data quality, ownership, access controls, and information integrity.
• Analyse business processes and identify opportunities for systems optimisation and operational improvement.
• Coordinate integrations between business applications, e-commerce platforms, and external partners.
• Support product information management and digital content quality initiatives.
• Drive approved automation and AI initiatives, evaluating business value, governance requirements, and implementation readiness.
• Manage third‑party vendors, consultants, and systems partners to ensure successful project delivery and knowledge transfer.
• Lead information systems projects through requirements gathering, testing, training, release management, and benefits realisation.

Skills

SQL skills

Data modelling

Data validation

BI platforms

APIs & integrations

Governance & security

Workflow automation

Responsible AI

Stakeholder engagement

Communication skills

Prioritisation

Leadership & project coordination

Education

Degree or Diploma in Information Systems, Computer Science, Business Analytics, or related field

Job description

Network Finance seeks an MIS & BI Specialist to lead trusted management information and BI initiatives that boost operational performance, productivity, and customer experience across Finance, Operations, Merchandising, Planning, HR, Marketing and E‑commerce.

You will translate business needs into dashboards, reports, models, and automation while driving data governance, quality, and security and collaborating with senior stakeholders across the organisation.